“I've been ordering from this service for over a year now making surprises to my loved ones. Each seller has a rating and reviews, so it's much easier to choose. No problems with registration of the order, but the last time the payment was not immediately available for some reason. Maybe it was a bug, or an idk. But there are no complaints to the service, everything is like clock-work.”
Thank you for your rating! We see that there’s still room for improvement for us to get a 5-star rating from you in the future. We’ll do our best to make it happen. We are committed to providing the best customer experience. Flowwow team
“This app requires just a little communication with the service provider for quick order placement and payment. I enjoy that. I don’t like communicating with people, so it’s convenient that I can send someone a gift without chatting or accepting any unnecessary calls. The order status can be monitored in my account. The status is changed in the course of order fulfillment. The app has a bonus system. Bonuses can be used as real money and give you a discount. You can buy flowers or other gifts. The gift range depends on the city you live in. Couriers are polite and nice.”
“The order status can be monitored in My Account. I got registered quickly and it was important for me to know the stage my order was at. The delivery speed was extremely important to me. I enjoyed chatting with support managers, they answered all my questions. It took less than an hour and a half from payment of the order to delivery to the recipient. I’m satisfied.”
Thank you for your review! We did our best to create a convenient and user-friendly service for you to delight your loved ones or spoil yourself 😊 Flowwow team
“I regularly order bouquets on Flowwow for my mother. And when I moved to another city, this app became my faithful assistant. I have never encountered any serious problems with this service. Only the last time the app wouldn't open a few times, but before that it had been OK. If there are any questions, the customer service is quick to answer and help.”
Thank you for your rating! We see that there’s still room for improvement for us to get a 5-star rating from you in the future. We’ll do our best to make it happen. We are committed to ensuring the highest standards of customer service. Flowwow team
“It's an excellent service for sending gifts, a surprise may be arranged even on a no-name basis. There are a lot of shops, especially belonging to local craftsmen, where one can find unaccustomed bouquets. As a rule, these flower shops are far from our house, so I just order delivery, and there is no need for me to go anywhere myself, which is very convenient. It took longer to specify address for the first time, in return, now it is stored, and an order can be placed within the space of a few minutes. Most often I buy flowers for my wife here when I'm away on business or at work, and she is excited every time - bouquets are sizeable, fresh and picture perfect. As for me - I'm delighted that I can bring her joy at any time. Well done, Flowwow! You've succeeded to arrange a good service”
Thank you for your rating! We are committed to ensuring the highest standards of customer service for you to delight your loved ones in a just a few clicks 😊 Flowwow team
“I would like to note the opportunity to send flowers to someone if you only know the phone number and the name. Flowwow will contact this person, find out the delivery address and agree on the time. Wow! I’ve never seen such a feature at other marketplaces or flower delivery websites. Thank you for that!”
“It's been my first time using the flowwow flower delivery service. My sister turned 18 and I wanted to make her happy by giving her an impressive bouquet. It was important to get it delivered as I wanted it to be a surprise. On flowwow I found delivery to the address I needed, filtered out the sellers with the best rating and selected a bouquet. The feedback was nice, the comments said that couriers were never late. I made a payment and started monitoring the order. Somehow, there was a delay in the delivery status update, it said that the bouquet was not delivered yet, but I already got a thank you message from my sis. The status was not updating, I was getting nervous but as it turned out there was no point in worrying. The flowers were delivered, the photo of the bouquet was exceptional, fresh, bright flowers. Thanks for not failing me!”
Thank you for your review! Thank you for sharing your impressions of your first shopping experience. We appreciate it. We’ll keep up the good work! 😉 Truly yours, Flowwow
“This was my first time using the service to order a gift in another country. At first I couldn't add the address, but with a second try it worked. Before the payment, I texted the support guys, just to make sure I put all the details correctly. Conveniently, there is no need to wait for a confirmation call, everything is in the app. The seller first sent a photo of flowers in a chat, and after my approval they handed them over to the courier. And I could track the delivery in the app. This is a real killer feature! The delivery was on time and flowers looked even better than the picture. I think I'll keep ordering gifts here!”
Thank you for your review! Thank you for sharing your impressions of your first shopping experience. We appreciate it. We keep up the good work for you and your loved ones to enjoy our service 😉 Truly yours, Flowwow
“A convenient and easy way to make a pleasant surprise, even from another city. I often spoil my wife with bouquets, I even added one shop to my favourites, as she likes the flowers on offer there. In general, the service is well thought out: there are reviews and the seller's rating, a chat right in the app. The ordering is quick, I added my card for payment, it's even easier. The app itself works fine, the order status and address are displayed correctly. I like the fact that you can choose urgent delivery and in a couple of hours a courier arrives with a beautiful bouquet. By the way, the flowers come fresh, they last a long time and make my wife happy.”
Thank you for your review! We did our best to create a convenient and user-friendly service for you to delight your loved ones or spoil yourself 😊 Flowwow team
“A great service for ordering gifts very quickly. The app is also well designed, you can save the map and addresses and not waste time inserting this information. I have made about 8 orders so far, delivery was delayed only once. The shop warned me in advance, so it's all worked out. The sellers are very nice, they send pictures before shipping, so everything goes smoothly. I also like the loyalty program, for every order I get bonus points, I want to spend them on my next order.”
“This is my first order here and I think it won't be my last. I wanted to wow my mother with a big bouquet of flowers for her anniversary, but nearby shops refused to deliver such a huge bouquet. On the Flow wow website, I found several options and decided to opt for peonies. The seller confirmed the order immediately and sent me a picture of the bouquet. I was actually more worried about the delivery, but the courier arrived without any delays. The peonies were stunning, just like in the picture, even after 10 years they still looked good.”
“I’ve been ordering gifts at flowwow for a year already, each time the delivery was to different countries. I think this service is the most convenient one as you don’t need to call anyone or contact the delivery service. The marketplace is doing everything for you, you just have to make a choice and pay, that’s all. If anything goes wrong, the support team is in touch and will help you sort things out. I contacted them while placing my first order as I wanted to change the recipient’s address, they replied in 2 minutes. There’ve been a couple of times when the app was lagging. Last time I ordered anonymous delivery, my friend was very surprised and didn’t understand who the sender was.”
Thank you for your rating! We see that there’s still room for improvement for us to get a 5-star rating from you in the future. We’ll do our best to make it happen. We would highly appreciate it if you could suggest some improvements. We are committed to providing the best customer experience. Flowwow team
“Everything was fine except for the payment failure. The second attempt was successfull though. The app itself is easy to use, the interface is user friendly. There's a great number of handy filters that help you quickly find the flowers or the present you need. If I need express delivery, I choose the respective time filter and select the bouquet I like from the proposed options. When you place an order, its status can be tracked on a real time basis, I’ve come across this feature in bouquet delivery for the first time at Flowwow. Impressing!”
“Flowwow offers high-quality bouquets, a wide range of flowers, quick delivery. I’m also extremely happy that they have customer support, which can help if anything goes wrong, they never leave any questions unanswered, start working on your issues in no time. The employees are polite and very friendly! Delivery and couriers are also impeccable, they are doing an outstanding job. All my orders have been delivered right on time and have been excellently made. I haven’t noticed any serious drawbacks, but a couple of times, the order statuses have failed to be updated. I use the app often so I’d like to get this drawback sorted out.”
