FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item excellent. Delivery slow but acceptable for time of year..”

Helpful Report

Posted 3 years ago

“The courier, Yodel, are terrible. I have not yet received the BoroughBox parcel and am still in dispute with them. Wouldn’t use BoroughBox again for that reason alone. It has been a lot of hassle to chase up and I still haven’t received the parcel. Not a satisfied customer at all.”

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Posted 3 years ago

“I was very pleased with the communication from the company and prompt delivery. The snack hamper I chose is great, just what I was looking for. It was bought for a Christmas present and I’m sure the recipient will be equally pleased.”

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Posted 3 years ago

“The only reason I haven't given this a 5 star is that it was a gift for Xmas and I will not be there when it is opened so cannot vouch for the quality of the ingredients, but in all other respects, ease of ordering and delivery have been very professional.”

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Posted 3 years ago

“The pies were very tasty not to spicy and the pastry not to greasy. I would recommend Boroughbox to any one”

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Posted 3 years ago

“Good communication. Fast delivery. Excellent.”

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Posted 3 years ago

“Very happy with the service and the information given with the product..plus a gud date on the cakes I ordered.”

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Posted 3 years ago

“Thank you for my order - dispatched on time and nicely presented. Enjoy your Xmas.”

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Posted 3 years ago

“My order was dispatched and arrived quickly and was packaged well. However 2 of the items I purchased - spice kits - while being marketed for totally different occasions - a bbq one and a curry night one - on arrival turned out to be exactly the same so completely unsuitable to give to the same person which was my intention. I have since been trying to contact Borough Box to discuss options but am unable to get through by phone and my emails are not being answered, hence the low score. I realise I probably should have read the description better and also the kits aren't made by Borough Box but feel the descriptions are misleading.”

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Posted 3 years ago

“Fantastic products! I bought a bunch of snacks for a Christmas present and I couldn’t be happier - not to mention delivery was lightening speed!”

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Posted 3 years ago

“There were plenty of choices and I found the ideal "man box" suitable for a 20 year old man. He loved it and sent pictures of the contents. Such a great idea - delivery was quick and efficient. Perfect! Will use again.”

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Posted 3 years ago

“Still not received my item which was ordered on 28th November.... no updates after being told it would be despatched on 8th December. Shocking service which I won't use again unfortunately”

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Posted 3 years ago

“This was a gift and the recipient is delighted with it. Thank you.”

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Posted 3 years ago

“The recipient was delighted with the gift box for his birthday. I lliked being able to personalise the pack.I wasn't sure thatnitmwould be delivered on the day specified and I think it was received a day later: the communications about the delivery didn't mention the day on which it would arrive.”

Helpful Report

Posted 3 years ago

“Presentation was lovely in the hamper But, I ordered this for my sister for Christmas, I was was told by email Icould delay thedelivery to nearer the time If I emailed the supplier, this I did for four consective days without any reply. On the 5th day the hamperr turns up still without any customer contact. two of the items will be out of date by Chrismas day !!! Absolutley shocking customer service.”

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Posted 3 years ago

“Ordered the wrong cheese box, still waiting for a return address. Very dissapointed with this firms response so far.”

Helpful Report

Posted 3 years ago

“Dear Borough Box Team, I was very excited to have found your website as I was keen to find gifts that support the independent sector this year. I found your website very detailed and precise when it came to understanding the different delivery dates. However I am still waiting for my boxes to arrive and keeping me posted on the delayed delivery has been very poor. Nobody ever answers the phone and I need to keep chasing to get a response. On Monday I received an update that items had been dispatched but when I contacted Yodel today they still haven't received the items. I particularly chose an item that is distributed by you to ensure I would received my items on time.... To date no update and I tried email, phone and instagram message.”

Helpful Report

Posted 3 years ago

“I placed an order two weeks ago, paying a 3-5 day delivery and I still have not received the full order. I contacted BoroughBox Order Queries and I still have not heard from them. This company is very unethical. Their customer service is nonexistent!”

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Posted 3 years ago

“Would give 5 but haven't tasted them. They are a present. They look beautiful though.”

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Posted 3 years ago

“I made an order online to be deliver ed to a friend as a birthday present. Website looks good and easy to browse through. However my order was delivered a week later than expected which was very disappointing considering it was a birthday gift. I found it very difficult to communicate with costumer service, when you try calling they ask you to email or leave a message and when I emailed it took a long time for people to get back to me. Overall it was a bad experience. Even though my friend liked the gift and products were of good quality, I would not buy again due to the service being unreliable.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews