FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited far too long for it to arrive.”

Helpful Report

Posted 3 years ago

“Excellent value for money, and very efficient service, would definitely use this company again.”

Helpful Report

Posted 3 years ago

“The disappointment with part of my order was unreal, the lack of voluntary communication relating to the reality once order placed and also the length of time to wait when an email was sent was too long. As a gift which needed to be received before sending on and the length of time for dispatching was inadequate. Placing an order 8th Dec and balance order was only received 21st Dec caused an uplift in the budget to send via royal mail to reach recipient before Christmas. I would like to say part of the order for Natural energy drink Sku 1158-10768 was shipped on 9th Dec. Great service. Email I sent on the 12th Dec was not replied to until 16th without details, as no shipping details for Yodel provided. Shipping details only provided by the 20th December and I needed to post all present days before to beat postal service rush or back log plus increase in costs to post. Bearing in mind peak period, I still believe the length of time for delivery to be received was way too long. An unrelated order placed, I received the delivery from Germany for large bulky items within 7 days with tracking.”

Helpful Report

Posted 3 years ago

“Availability not great, after sales not great. Appreciate that its been a busy period but you did ask for feedback”

Helpful Report

Posted 3 years ago

“Gift ordered on 6th December for specific delivery on the 18th - our sons wedding anniversary. Finally delivered today - 5 days late. According to Yodel parcel was left at the local depot fro several days before being shipped in to Yodel for delivery. Not the best service”

Helpful Report

Posted 3 years ago

“I didn’t see the hamper myself but the recipient was pleased with it.”

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Posted 3 years ago

“Friends were delighted with the box I sent them. They said all the items were top quality.”

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Posted 3 years ago

“Loved the concept of the savoury snack advent calendar and we have very much enjoyed it. Too many ‘crackling’ type products for our personal taste.”

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Posted 3 years ago

“Christmas gift ordered in plenty of time to arrive on the 15th December, today is the 23rd, has still not arrived. Social media is full of similar stories. Terrible customer service. Lots of hiding behind COVID-19. I will be informing by credit card company to issue a charge back if my item does not arrive by tomorrow.”

Helpful Report

Posted 3 years ago

“Delicious Christmas Oreo cookies. Fast delivery, lovely box... the perfect gift. Highly recommended.”

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Posted 3 years ago

“Product was as described, delivery was as promised. A unique gift”

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Posted 3 years ago

“Very disappointing. The first and last time I will use Borough Box. Delivery of birthday gift one week late! Other companies have managed to deliver parcels on time during Coronavirus pandemic! Christine Kearsley”

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Posted 3 years ago

“Brilliant service for a brilliant gift.”

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Posted 3 years ago

“Great selections, great products, great delivery!!!”

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Posted 3 years ago

“Normally good, but this this year let me down badly. Ordered two hampers to the same UK address in good time for Christmas. One was delivered, the other one not. Still awaiting a response from Boroughbox but looks like one of my family will go without a present this year.”

Helpful Report

Posted 3 years ago

“Excellent service, purchased the toasted marshmallow gift box with an extra selection of marshmallows, presentation really good a lovely gift, will buy again. Borough Box kept me updated re delivery in these exceptionally busy times”

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Posted 3 years ago

“Rather too much scratching and not enough nuts. Lovely to try new products”

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Posted 3 years ago

“I bought the BoroughBox Advent calender for my brother and his family, instead of individual presents this year. They were really excited to get opening it and they've loved everything in it so far. Great idea thankyou”

Helpful Report

Posted 3 years ago

“Very poor service, I understand the Christmas period is a very busy time & this years especially but had no update re: my order since it was confirmed early in December, then had no contact when I enquired as to it’s status/estimate delivery day & then sent me a e-mail asking me to review the service & the product which I haven’t received yet & don’t when I am likely to. Now it is December 23rd & as it is a intended Christmas gift I will have to go buy a alternative gift somewhere whilst I await the arrival of this gift, it is there birthday in May so maybe I will have it before then. Have had a banner on there website saying all orders placed after the 13th December can’t be guaranteed for Christmas but mine was order several days before that date so I am not sure as to why I haven’t received it in time for Christmas!! Won’t be using you again.”

Helpful Report

Posted 3 years ago

“Great idea and lovely products on offer”

FodaBox 5 star review on 23rd December 2020

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews