“I have used this company several times. Up until this past time, no problems. My recent order has me looking elsewhere for flowers in the future. Birthday flower order not delivered until 3 days after the scheduled delivery date. Customer service was a whole thing- several calls, online chats and frustration before finally getting things resolved. In my opinion, this company has lost my trust and business...”
“False advertisement here, cannot be trusted. You will not get same same vase and you can expect wayyyyyyyy lessssss . They are not putting no more then 4 large flowers in a vase. The rest will be twigs. I wish I could upload the original”
“Oh my goodness I wish I had read the reviews before making a purchase with them. I ordered what I thought was going to be a beautiful floral
Arrangement for my friends birthday. I also ordered a teddybear, chocolate and a balloon to go with it. What a disappointment the flowers looked dead and weren’t even like what I ordered. The teddy and balloon were the same as the ones you get at the dollar store but they charged me $21 for them.and the chocolate they charged me $15. All of this for over $125 but it looked like it was thrown together by an unprofessional! They said they will refund me 30% but I am not happy at all! This business is a very big scam! Please do not buy from them!”
“I have been disappointed with the scheduling and delivery of my order. Flowers were to have been delivered in celebration of a promotion - on the day of the announcement - and they were never delivered. I finally had to call a local florist to get the order placed and delivered. They did so the same day. Disappointed in the horrible customer service provided and will no longer use this vendor.”
“I placed an order on 10/06 for delivery 10/08, I was charged $58.28 and the order wasn't delivered. They say they didn't charge me, filing a complaint with paypal”
“Wish I could leave negative stars. Worst customer service. Beware, chances are you will not get what you order/pay for. What a sad representation of what I order to send to my sister dying of cancer. You should be ashamed. Then refuse to make it right. Just awful”
“terrible, i ordered a specific setup for my wife in her favorite color on Sept 26 and scheduled delivery for Oct 7. That gave them 7 business days and 12 days total. 3.5 hours before my delivery i get a email your flowers aren't available and will be substituted for something similar. What they sent wasn't even close to what i ordered, i called and complained and jeez wow thanks for the 12$ refund. this wasn't worth the 100$ i paid. i will never use for you flowers again.”
“They never delivered my flowers in September. Customer service told me it would take 48 hours to investigate as to why my flowers weren’t delivered. It’s October and I still have yet to receive a call back. When I call them they wanted to offer me a 20% refund until the investigation is over. How long does it take to investigate a flower delivery!?? Do not order from this company at all!! They are a scam”
“How I wish I’d checked the number of bad reviews before ordering. Over a week late for a birthday; never even given to UPS. When enquiring, they demand every bit of personal information before saying, “How about a discount?” How about never again? Heed my warning!”
“The flowers I sent were to congratulate a dear friend that her housing situation was finally settled. They were delivered on time; she said they were beautiful ❤️. I think the previous person had the right idea when s/he commented that it's not the fault of "From you flowers." It's more often the florist on the receiving end that doesn't do a good job. My friend said they're flowers were beautiful; I'm with her now, and they are!😁”
“This was the worse experience. I ordered well in advance and the day of this event I got an email stating they were not able to deliver my order but instead delivered an up graded arrangement but took 50% off NOT ok! Disputing with my credit card company! Don’t use this company. Customer service was very difficult to understand!”
“Giving a 4 because they said they will refund some of the cost because the florist they used was not available, & even though we paid extra for day delivery before noon, it didn’t arrive until very late evening, & customer service did the best they could to communicate. The peace plant looked very nice. Thank you.”
“I ordered a birthday flower basket right two days before my brother’s birthday but not delivered that day. Every time I called them to follow up I was assured to be delivered soon but never received . Very disappointing…!They ruined the birthday surprise . I will never use their service again.”
“Bouquet ordered was not nearly as pictured. I have called and complained, assured another would be sent, it has been 2 days, original already wilted! Very disappointed, can't wait to see replacement, and when would it arrive to add to pitiful 1st?! I won't waste $$or money on this co. again, sorry to say”
“I was sent flowers from this company from my boyfriend. Once I sent him pictures of the bouquet he thought I sent him a difference bouquet because it looked nothing like the picture he had selected. He told me he sent them an email to request them to send what he had purchased but instead they gave him a $14 refund on the $80 flowers. night ruined.”
