“Placed 2 orders last week to be delivered today for Mother's Day and neither were delivered. Nobody could tell me where they were after contacting customer support three times. I demanded a full refund on over $200 worth of flowers and have only received an email saying a $7.80 credit was issues AFTER I refused a partial refund that was offered. Are you kidding me? I will continue to fight for my full refund and will report to the better business bureau if I need to.”
“A large order of Mother's Day flowers has NOT been delivered to my mother yesterday, BUT I received an email that it has been done. That is simply a BIG LIE!! I spent a substantial amount of money for flowers, chocolates abd balloons. ZERO was delivered!!!”
“I ordered and set up for a Friday before mother's day delivery as my mother's birthday was that day. I ordered 15 stem tulips. She sent me the photos that are below. 13 dead tulips. I called to make a complaint. I received a $10 gift card and just saw 4. And change was put back into my account. I paid $64 for dead tulips. I would not recommend this company to any one looking to have a good experience.”
“Huge Mistake!!! My sister ordered from this company to send flowers to our Mom. Our Father passed away in March and he requested the Mom get flowers on the first Mothers Day without him. They never arrived. We called the company and someone that sounded like they were from another country said “the order was lost”. Don’t trust them for any special event.”
“Broken vase Flowers dead called customer service that's a joke lady could speak English or unstand it 70 dollar order gave me 8 dollars back unreal will never use again”
“Never received my mother in laws flowers. If you can’t fulfill a Mother’s Day order you don’t deserve to be in business!
And it was ordered a week ago, not last minute.
My wife’s order wasn’t close to what it was supposed to be. Will NEVER order from them again!”
“THEY DELIVERED IT 2 DAYS EARLY FOR MOTHERS DAY. DELIVERED ON FRIDAY NOT SUNDAY LIKE I PAID EXTRA FOR. THEY DELIVERED THE COMPLETE WRONG FLOWERS. I PAID $120 FOR GARBAGE. I ORDERED THE BIGGEST SIZE WITH A BALLOON AND A PURPLE PITCHER AS THE VASE (butterfly meadows). IT WAS THE SMALLEST DISGUSTING BATCH OF FLOWERS IVE EVER SEEN, A TINY PLASTIC TRASH OF A VASE AND NOOOOO BALLOON!!!!!!!!! WHAT TF DO THESE PEOPLE THINK!!!! I KNOW IT GOES THROUGH LOCAL FLORISTS BUT WHAT WAS ANYONE THINKING???!!! I VALUE MY MONEY BECAUSE I DONT HAVE THE AMOUNT TO JUST THROW IT OUT THE WINDOW!!!!! THIS RUINED MY MOTHERS GIFT AND I WOULD NEVER EVER EVER RECOMMEND THIS COMPANY I AM DISGUSTED.”
“I ordered flowers last week and set up delivery for May 11th to avoid any delivery issues. Flowers were never delivered. I called to find out why and was treated rude by customer service representative. I was told they would be delivered first thing next day. 6:05 flowers finally showed up but not what I ordered. They sent a smaller cheap arrangement. Very upset Mother's Day was ruined. Demanding refund! Don’t use this company.”
“Buyer Beware! Flowers were scheduled to be delivered on a certain day. They were not. After checking status for 2 more days, I called. The language barrier made it hard but I understood they wanted to offer lesser things. I finally made it clear I wanted a total refund. I was having to deal with this issue for 3 days. I spent Mother's Day working on this!!”
“Sent my mother in law flowers for Mother's day an all that was decent was like 4 flowers..I paid almost $70 an they want to refund me me$12.00 they are very horrible business”
“They didn't send my order for 5 days whenever you called connected to nowhere and keep tell you oh understand we will send your order tomorrow and still didn't send any thing”
“If I could give this company a negative rating, I would. I ordered my mother Mother’s Day flowers. They arrived mostly dead and the rest of them died the following day. The company would not offer a full refund. They gave me small refund and would not honor their product. I will never use this company again.”
“Flowers looked awful , should be 0 stars. What was ordered versus what i got, tulips were half dead and irises were half dead less than 24 hours later. Wont let me add photos, they were disgraceful 😔”
“I ordered flowers for Mother’s Day 2024 to be delivered the day before, well they never delivered and said they would deliver the following Tuesday. Received a refund receipt email let’s see if I ever receive it. Horrible DO NOT order from them.”
“Wow! I should have looked at reviews before buying. Wilted, dying tulips were delivered to my mother-in-law. How embarrassing! Sadly, they had the opportunity to correct their error as they were delivered yesterday (which cost me an additional $15 for a weekend!) for Mother’s Day.
Dead wilted tulips cost me over $62.00 with a coupon I used. And I’m awfully embarrassed as they should be! It’s unclear how much I will be reimbursed. One email said $7. Another said $10… terrible! Certainly there are laws about delivering dead and dying flowers. Better Business Bureau might be very interested seeing these posts! That’ll be my next step after seeing what is reimbursed.”
“On May the 7th I ordered flowers for my best friend whose birthday was May 8th. Today is May the 12th and she still has not received them. Don't tell me it was mother's Day because I ordered them 5 days prior to mother's Day. They're telling me now that they will deliver them on May 14. This is my first and last time I will do business with this company. It's just shameful.”
