“I had placed an order to be delivered with in 4 hrs, and it never got delivered. and if I did not call, I would have not been told that it was not able to be processed by a florist, so this is not a florist it a central location, and I the gift was never delivered.”
“You shipped fresh flowers to an area with 120 degree temperatures! You Did Not include the card that expressed the senders sentiments!! I had to call to find who sent them! Bad đź‘Ž”
“I ordered a deluxe bouquet thinking my recipient was going to receive the beautiful flowers I saw online as advertised… NOPE, not even close. They were pathetic. Don’t advertise what you can’t sell! I wish o could get my pics to upload. I could have bought a prettier bouquet from Walmart!”
“I ordered flowers for my sister on her 77th birthday. She is in a rehab center for seizures and stroke. These idiots never delivered the flowers not even close to being on time. What kind of business is this? I am thoroughly disgusted with their operation. Take my advice, don't ever ever order from these nonprofessional individual s. Waste of time.”
“Appalling and Embarrassing Experience!
This has been an incredibly disappointing and embarrassing experience. I sent an elegant bouquet of orchids to my aunt, an interior designer, in sympathy for the loss of our uncle. Instead, they received a cheap, tired-looking arrangement that bore no resemblance to what I had chosen from their site. The embarrassing part was when her son sent me a photo to show the poor quality—half the flowers were missing—and mentioned how it did not represent our family at all. To make matters worse, the replacement they sent was even more unacceptable, with wilted flowers and nothing like what I had requested. This only added to the embarrassment. Instead of being able to grieve, my family had to deal with this issue, urging me not to accept such poor service. It’s awful to think that I will forever be associated with these terrible flowers at such a significant time.
The company did refund my order in full and insisted on sending a 3rd arrangement. While I appreciated the refund and the suggestion to send another arrangement, I begged the supervisor I spoke with on the phone to communicate with the new florist, stressing that their arrangement needed to be truly remarkable to rectify this fiasco. Otherwise, sending another replacement that didn’t far exceed the previous poor deliveries would be pointless, and I would prefer to just accept the refund instead. However, the florist-designed arrangement did nothing to restore the situation or alleviate my embarrassment. The family sent me a picture of the bouquet, and while it was decent and an improvement, it lacked the elegance and sophistication I had originally paid for and did not reflect the price I paid.”
“Supposed to be a guaranteed service they never even delivered the flowers or the gift or the card to a person my son who is dying of cancer who may not even be alive after today I am super upset I have not seen or talked to him my son in 17 years and I finally got an address for him I ordered the flowers on Sunday they still couldn't even deliver them today and now they're trying to give me back $21 as a refund on 83 something 8371 I don't think so I'll be going to the better Business bureau on this one watch me”
“DO NOT BUY FROM THIS BUSINESS!! First time customer and other reviews are true, THE PICTURES ON WEBSITE LOOK NOTHING LIKE WHAT IS DELIVERED. I ordered same day bouquet for birthday since plans suddenly changed and couldn’t meet. The bouquet selected had a few roses in it, astroemeria, carnations, button mums, purple stock, a few fern stems and a succulent as centerpiece. What was delivered had 0 roses, carnations, astroemeria, and purple stock. And the centerpiece was 2 wispy weed looking things. It looked incredibly cheap. It definitely wasn’t professional looking or worth over $80. I felt like they SKIMMED ON THE ACTUAL FLOWERS AND POCKETED THE REST. I emailed a complaint and they gave me a 30% discount on an $80 piece of garbage. Are you kidding me?”
“First I had to pay a $15.00 delivery fee which they told me was a guarantee fee on the phone that I would be 100% happy with the order and a $3.00 fee for the weekend charge, the flowers did not have a balloon with it which I specifically asked the sales woman (it was in the picture)that did my order. And the picture does not match with what the recipient received. I will never order from them again”
“I ordered flowers and paid for the guaranteed on time delivery. They did not show up and I was not even contacted to let me know that they had rescheduled for 2 days later. Put me in a very bad situation. Do not buy from this company!”
“Great timing and fast service. I will use them again. But please find someone else to write the name in the envelope. It looks like a 3rd grader wrote on it.”
“I received total different flowers, and didn't receive the teddy bear and bow that was in the picture. I was worth a try. If it was $20 cheaper it may have been worth it. Or just bring the flowers that I ordered.”
“I picked a beautiful flower arrangement for my Granddaughter who was in the hospital
She received an ugly arrangement I was embarrassed by this and had to apologize I sent her the picture of what she was supposed to get. The company gave my a $20 discount. I'm still out by about $50
See pictures 1st is what was recieved 2nd What I picked online”
“Absolute trash company. This POS company called me the day before my daughter in laws funeral arrangement was to be delivered. All they they gave were excuses. I ordered on Sunday they called at noon Thursday saying the best they could do was 3 days later and tried to blame me.. Really? Buyer beware do not use the trash ass company....”
“This has been an incredibly disappointing and embarrassing experience. I sent an elegant bouquet of orchids to my aunt, an interior designer, in sympathy for the loss of our uncle. Instead, they received a cheap, tired-looking arrangement that bore no resemblance to what I had chosen from their site. The embarrassing part was when her son sent me a photo to show the poor quality—half the flowers were missing—and mentioned how it did not represent our family at all.
To make matters worse, the replacement they sent was even more unacceptable, with wilted flowers and nothing like what I had requested. This only added to the embarrassment. Instead of being able to grieve, my family had to deal with this issue, urging me not to accept such poor service. It’s awful to think that I will forever be associated with these terrible flowers at such a significant time.”
“Paid for express and same day. Waited almost all day they send email can't do express, then i wait no happy but oh well. I check status and they change my delivery date. No phone call or anything. What a waste of time but i do know who not to use for flowers. Really ruined my surprise.”
“Order was delivered 3 days AFTER the original order date. I had to chase up with customer service twice before delivery was made. As my friend had not acknowledged receipt of the flowers on the requested date, I had to ask each day if she'd recvd them, this took away the whole 'surprise' of the flowers. Going forward, I will not use this company again but will order direct from a local florist.”
