“This company is definately a scam! I order from them for Valentine’s Day. They never came. They kept lying. They really need to be reported and put out of business. They steal your money. I did ask for a refund and waiting for it. I already reported a claim on them on my card because i just dont trust them. It was my first time ordering from this scam place! I will never ever order from this place again. I hope they are caught very soon. I wish i can give zero stars! Never order from them!!”
“Husband ordered flowers for me for Valentine's which never got delivered to my job. Agent told my husband that they were going to be delivered the next day after Valentine's Day which still didn't get delivered. He paid extra for the flowers to be delivered on time for Valentine's Day and service never was rendered .”
“My husband ordered 2 wks before Valentine's Day for my arrangement. It has yet to arrive. Save yourself from having to order through a 3rd party website. Call a local florist for a guarantee delivery date.”
“This service has been really hit and miss for me, and after the last fiasco I'm finished with them. I really think it comes down to the local florist they choose to complete delivery, but it was awful. The only reason I'm giving them 2 stars instead of 1 is that after my girlfriend contacted them to complain about the roses that were dead/dying after 24 hours they refunded my money. Initially there were items missing (was supposed to be a stuffed bear delivered also, it wasn't). When I complained about that they refunded that portion of my payment. One day later (which was Valentine's Day) the flowers were dead and/or dying. It just sucked all around.”
“I ordered roses on th 14th recieved email that they would be delivered on the 15th then I received another email that they would be delivered on the 16th!! I spent 100$ and then they wanted to give me a 8$ back. They ended up giving me 16$ back and a 10$ coupon on my next purchase!.
Thanks for the delay!! Great job!!!.”
“I ordered a beautiful arrangement of flowers for my best friend's special birthday. When she sent me a picture of the arrangement she received, I was very upset. It looked nothing like what I ordered!! I called the company where they offered me a partial refund or a gift card ( lol, no gift card, since I will never order from them again!) I was able to get a 50% refund. But that doesn't make the disappointment go away.”
“I placed my order on a Monday for flowers to be delivered on Valentines Day for my wife at her place of employment on Wednesday. They never showed. The next day, Thursday, I called them and after they tried to upgrade my order I explained I just want my money back as Valentines Day is now over. They did finally reimburse my CC but I will never use them again.”
“Bunch of scammers, i placed an order to be delivered on February 14th, it's already February 15th at 1:02PM and no delivery, i called and they told me that if the flowers dont get delivered today that i should call them tomorrow, do not do buisness with this company”
“This place really sucks. They are the biggest liars. They do not have any customer service. Cannot understand the people when you call. This is so wrong disappointing so many people. I ordered for Valentines day. Have not seen anything, get form email back when contacted by email and called 10 times cannot understand people due to heavy accent. Reporting this..”
“I ordered flowers the day before Valentines Day and was charge for same day/weekend delivery. Then I was charged service and handling fee of $14.99. My total bill was $63.94. Well Valentines Day came and went with no delivery. So I called and it took forever for someone to tell me they had a lot of deliveries. If you can't handle the volume DON'T TAKE THE ORDERS! All said and done they were going to refunded me $5.32 but just looked at me bank account and the took it out of my account. WHAT A BUNCH OF SCAMMERS !!!!!!”
“WOW! I ordered flowers on Jan. 23 to be delivered Feb 14 for my son's anniversary. Not only did they not deliver them, they did NOT bother to tell me they were not even going to deliver them. Only found out after several calls to customer service that no one was available in that area. I sent flowers to that address many times from them before. They say guaranteed 1 day delivery but can't even deliver flowers ordered 3 weeks in advance. Right! Very irritated. This florist cannot be trusted.”
“I ordered a large bouquet of flowers (before 10:15 am) to be delivered same day and paid the additional delivery fee. By 9:15 pm, they were not delivered. I tried to reached out to customer service without a reply. So I sent a message asking for a refund. At 8:00 am the following morning, they arrived and were not what I ordered. Then I received the delivery message that they were delivered the day before. Called customer service and not only would they NOT give me a full refund (guess they do not ensure the 100% guarantee) but would only return me the extra I paid for same day delivery. I bought a bouquet at Trader Joe's for $12.99 that was bigger and cheaper that this place.
NEVER use them again!”
“Bought 119 dollars worth of flowers, balloons and candy for v-day. One of two balloons showed up. The flowers were an absolute mess. 4 pieces of chocolate for 15 dollars which we found at wal mart for $1.24, and a 20 dollar teddy bear worth 4 bucks…. Rip off scam - do not trust”
“Ordered Jan 12 to be delivered Valentine’s Day to my fiancé and waiting all day with UPS showing out for delivery arriving by 7pm finally almost 9 at night I get ahold of customer service and they say I’m sorry your order is rescheduled to be delivered Feb 20th I told them that’s not acceptable ruined our first Valentine’s engaged. I demanded a refund we will see if they actually refund. Don’t let them mess up your special occasion”
“If I could select zero stars I would. They allowed the selection of delivery for Valentine's Day and when the time came they said it would be a day late. Never buying from them again......”
“Ordered some flowers for my girlfriend for Valentine's Day. Got the email confirmation saying that they were delivered. However, my girlfriend said that they were never delivered and she never received them. I contacted them, only to wait on the phone for over 30 minutes, just for them to tell me that it was delivered even though I said that they weren't. They said that they would deliver them the next day. I asked for a refund but they said that they could only give me a 20% refund. Don't order from incompetent idiots like this”
“horrible!! stay away!! I ordered the flowers jan 1 for feb 14 deliver. they never showed cust service was very vague they wont issue a refund charge back time”
“SO DISAPPOINTED. I’m not sure if we should be upset with the local florist they chose or the company… but the flowers didn’t arrive until 7pm on Valentine’s Day and they sent an email stating they were delivered at 5pm. The picture looked nothing at all like the bouquet that was delivered.. Definitely do not recommend this company!! Feels like a complete scam.”
