Garden Buildings Direct Reviews

1.1 Rating 381 Reviews

3 %

of reviewers recommend Garden Buildings Direct

1.1

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Garden Buildings Direct:

Garden Buildings Direct manufacture garden sheds, summerhouses, log cabins, playhouses and other garden related products. We import a large number of products from Eastern Europe and Asia on top of the 120 SKU’s we manufacture in house.
Garden Buildings Direct also operates a home delivery service throughout England, Scotland and Wales.

Visit Website

Phone:

0800 169 6016

Email:

Sales@Kybotech.co.uk

Location:

Parry Business Park, Sutton-On-Trent, Newark, Nottinghamshire United Kingdom
Nottinghamshire
NG23 6QX

How long does Garden Buildings Direct take to deliver?

Helpful Report

(1 month ago)

Garden Buildings Direct normally delivers over a month.

Helpful Report

(1 month ago)

58.14%

Industry Average

“ 00 for delivery. ”

- Anonymous

“ After waiting about six weeks for our Billy Oh 10x8 summer house to be delivered, I was surprised to find that most of tye panels were incomplete very few of tye end timbers were fitted, this explained the piles of 2" square pile of sticks, upon erecting the building it became clear that this was a very long way for good quality, some of tye panel end timbers that were fitted had two nails instead of the neccecessaty three, the doors are warped, the door opening is so badly finished (irregular slight overlap of panels between window and door opening) that it is not possible to fit the hinges to allow outward opening as shown on the photo of the finished building, the framing timbers are too thin for the height at the back in particular, flops about like a tent when painting it, upon unpacking the plastic windows ALL of the ones that were delivered were damaged, obviously NOT real plexiglass, this stuff is used for machine guards, the door windows were NOT supplied, I have two delivery replacement windows the latest was five windows, three of which were broken. ”

- Smith

“ STAY AWAY! Do not buy from this company! Products are poorly made, bits missing and broken upon delivery and when you ring or use the online portal, they fob you off with dodgy excuses and no assistance. ”

- Dan Wright

Garden Buildings Direct Reviews

Delivery - Average