Login
Start Free Trial Are you a business?? Click Here

Garden Buildings Direct Reviews

1.1 Rating 381 Reviews
3 %
of reviewers recommend Garden Buildings Direct
1.1
Based on 381 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 27%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Garden Buildings Direct.
Read Garden Buildings Direct Reviews

About Garden Buildings Direct:

Garden Buildings Direct manufacture garden sheds, summerhouses, log cabins, playhouses and other garden related products. We import a large number of products from Eastern Europe and Asia on top of the 120 SKU’s we manufacture in house.
Garden Buildings Direct also operates a home delivery service throughout England, Scotland and Wales.

Visit Website

Phone:

0800 169 6016

Email:

Sales@Kybotech.co.uk

Location:

Parry Business Park, Sutton-On-Trent, Newark, Nottinghamshire United Kingdom
Nottinghamshire
NG23 6QX

How quickly does Garden Buildings Direct resolve customer queries?
(1 month ago)
Greater than 62% of reviewers feedback is Garden Buildings Direct takes over a week to resolve customer queries.
(1 month ago)
D
52.38%
Industry Average
I am incredibly disappointed with the abysmal customer service provided by Garden Buildings Direct.
- Anonymous
Customer service is appalling. Never received item, didn't get replacement and they told PayPal I had received it. Photos even proved delivery door wasn't mine. Do not use!
- Anonymous
Shocking customer service, missing parts and I was fobbed off for days regarding the factory making the parts. I have now given up after 3 weeks of calling every day. Avoid this company at all costs.
- Nicholas Saunders