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Allianz Reviews

3.2 Rating 291 Reviews
56 %
of reviewers recommend Allianz
3.2
Based on 291 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Phone:

07970 711 406

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Anonymous
Anonymous  // 01/01/2019
Thankfully I have not had to contact them since taking taking out my policies so all is good.
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(Car Insurance) - Posted 9 years ago
Excellent communication, service is really good. Will use agian.
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(Car Insurance) - Posted 9 years ago
Initialyl applied on-line, trouble free. Changed car midway through the insurance period, over the telephone, smoothe as silk.
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(Car Insurance) - Posted 9 years ago
Very knowledgable, courteous and super efficient. The customer care staff are some of the very best I've ever dealt with.
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(Car Insurance) - Posted 9 years ago
they was very good plus they was cheapest as well.
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(Car Insurance) - Posted 9 years ago
very helpful when i needed to update my policy document - very good customer service.
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(Car Insurance) - Posted 9 years ago
Easy to contact but would be very good to have live chat option to communicate with company.
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(Car Insurance) - Posted 9 years ago
Same as all insurance companies - covering their own risk, bombarding the customer with caveats. Slightly fewer unfair penalties than most - i.e. no extra charge for a change of address. However, after cover began they refused to accept all my proof of NCD even though I could show a clear paper trail. I had to pay £100 extra.
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(Car Insurance) - Posted 9 years ago
nothing to report.
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(Home Insurance) - Posted 10 years ago
Claim handled very efficiently and courteously.
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(Car Insurance) - Posted 10 years ago
One of the easiest on-line re-newel processes I have had. Straight forward no issues. Great customer service when I had Solar panels fitted.
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(Home Insurance) - Posted 10 years ago
I found it very easy to buy this insurance. Fortunately we haven't had to claim or contact the provider. Providing the price is fair I will be renewing in March.
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(Home Insurance) - Posted 10 years ago
expensive.
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(Car Insurance) - Posted 10 years ago
No problem.
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(Car Insurance) - Posted 10 years ago
As with most insurance company's they require you to produce the relevant documentation such as no claims and licence but communication for any thing else is long, can be expensive (cost of call mobile put on hold etc) and then sending the documentation and waiting for acknowledgement if all is OK or further required.
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(Car Insurance) - Posted 10 years ago
Clear precise and simple with no hassle, I will certainly renew my policy again, my old Irish mother had a saying " if it ain't broke don't fix it".
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(Car Insurance) - Posted 10 years ago
100%.
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(Car Insurance) - Posted 10 years ago
Excellent.
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(Car Insurance) - Posted 10 years ago
Good friendly service and people.Great to do business with.
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(Car Insurance) - Posted 10 years ago
I have found that their customer service department is second to none, very helpful, knowledgable, polite, curious and they make me feel that they really want my custom. It was a very easy process to arrange cover and receive my documents.
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(Home Insurance) - Posted 10 years ago
Allianz is rated 3.2 based on 291 reviews