Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,712 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Very low cost insurance, nice people to deal with. Easily renewed every year. Would totally recommend.”

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Posted 8 months ago

“Good customer service. All staff polite and willing to help with any queries.”

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Posted 9 months ago

“My insurance increased this year. Made a quick call to them and got the same price as last year. Thank you”

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Posted 9 months ago

“Cancelled my insurance with no notice which is illegal I have been pulled over for no insurance when I am meant to be insured with you you have taken payment but cancelled my insurance with no notice or reason looking at 6 points and a fine because of your company error expect the biggest lawsuit your company will ever face please no one use this company they are also being investigated for fraud as they took payment for the insurance and cancellation with no warning or reason Again PLEASE SAVE YOURSELF ALL THIS AND USE A DIFFRENT COMPANY THEY WONT BE AROUND FOR MUCH LONGER”

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Posted 9 months ago

“we had very good service and the woman on the telephone sorted a small problem.out very quickly and finalised”

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Posted 9 months ago

“Very happy with good service, very helpful lady on the phone, so nice to be able to speak with someone personally. Price of car insurance had increased but not a great deal, happy all round.”

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Posted 9 months ago

“Never had any problems”

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Posted 9 months ago

“It’s the best van and the cheapest Insurance that I can find I have been with them for years and the price is only around 4£or 5£ different each time great to talk to”

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Posted 9 months ago

“I am very happy with these services. Whenever we had problems. They help so quick”

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Posted 9 months ago

“Paid for insurance over the phone on renewal then was told a later payment could not be taken whic my bank dismissed as not happened. Along with that they asked for a failed payment amount for £20 & there letter stated that £206 + the £20 fine I owed £206! Clearly they can’t add up & run an insurance company. The cheapest insurance usually means the most hassle NEVER AGAIN”

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Posted 9 months ago

“Great customer service”

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Posted 9 months ago

“Excellent service and quote was a lot better than other companys.”

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Posted 9 months ago

“While the insurance industry was showing a substantial price increase my renewal was only two pounds more than last year Result!”

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Posted 9 months ago

“Straight forward easy to use website Renewal price was realistic so I insured again for another year . 👍”

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Posted 9 months ago

“Quick easy and helpful staff thank you”

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Posted 9 months ago

“By reducing my renewal premium. Very friendly, professional and efficient.”

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Posted 9 months ago

“The service is easy and good.however 200 pound jump in one year is a lot thought it would come down when you don't claim”

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Posted 9 months ago

“Best Brokers I have found.”

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Posted 9 months ago

“Customer services was excellent in listening and adjusting my request.”

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Posted 9 months ago

“Luckily I’ve never had to use them so no idea why I’ve been asked to write a review”

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Posted 9 months ago

Budget Insurance is rated 4.0 based on 1,712 reviews