Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,749 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with cost of renewal, we expected a steep rise and would then have to shop around but were pleasantly surprised price was about the same. Never had to claim so hope that aspect would be as good if we had to.”

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Posted 1 month ago

“Excellent service, great at answering questions”

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Posted 1 month ago

“Excellent services”

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Posted 1 month ago

“Budget gave me a good price deal on my car insurance. Easy to renew online. Full information shown online and contact details given for assistance.”

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Posted 1 month ago

“Renewed with Budget (for 2 cars) - the price was about £150 cheaper than last year, had trouble printing documents (certificate of insurance) for one of the vehicles but after contacting Budget a copy was quickly sent by post.”

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Posted 2 months ago

“Wish there was a zero star rating, you guys don't even deserve 1 star🚮”

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Posted 2 months ago

“On renewal disappointed with quote. After a ten minute phone call with them an acceptable reduced figure was agreed, if this had been offered initially it would have gone down better. This being said, they were very helpful, courteous and efficient in the renewal. Hopefully if they play ball on renewal next year I will remain a loyal member.”

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Posted 2 months ago

“Over the last two years the policy price has doubled and I don't seem to have as much cover, despite being a customer for nearly 20 years and never making a claim. On top of this I can't seem to figure out how to cancel the policy without incurring an unfair fee. I haven't wanted to continue with this since the price doubled but the policy automatically renews and it shouldn't. I should be informed that my policy is about to end, with at least a month notice and then asked if I wanted to renew it or not. At the moment I don't get a choice in the matter and I feel this is wrong”

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Posted 2 months ago

“Brilliant communications about renewals and monthly direct debit and even better the price is always really good.”

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Posted 2 months ago

“Very easy to arrange”

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Posted 2 months ago

“When I ring they are polite n informative helpful in answering any questions I am happy with budget 😊 they are the most helpful from any other company I've been with I'm so glad I found you”

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Posted 2 months ago

“Good value for money company good web site and excellent after sales service .”

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Posted 2 months ago

“In my 0pinion It's the best insurance company on the market ,resonble rates,,if you have a query the staff will talk you through it,”

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Posted 2 months ago

“Given national increases, Budget had proved to be a great value”

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Posted 2 months ago

“My premium increased by over 100 pounds on my house insurance. So I went elsewhere for my renewal”

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Posted 2 months ago

“Always helpful when contacted and very good on matching other quotes at renewal time. I`ve been with them for 3 years and found the customer service very good.”

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Posted 2 months ago

“I am disappointed with budget and I am cancelling the policy and taking one out with Lloyds instead. I won't insure with budget again. You increased my policy even though I had never made a claim against the policy and my vehicle insured under the policy was not involved in the accident. My husband was driving another vehicle insured through Lloyds and the accident in July 2024 was not his fault.The claim was put through Lloyds not Budget.”

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Posted 2 months ago

“Pricecwas so competitive I could not go anywhere else. Absolutely amazing.”

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Posted 2 months ago

“Happy with my insurance quote, with a little exception. I have had no claims on this insurance and thought I’d ask before renewing about adding on my Son-in-law. During the original discussions the operator said it’s cheaper to add another driver. So i thought let’s get it done. Nooooo the price was more than double to add a clean driver. Not happy!!”

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Posted 2 months ago

“I have never had to make a claim thank goodness but Budget Insurance have always kept the price reasonable even the renewal is a great price without having to haggle.”

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Posted 2 months ago

Budget Insurance is rated 4.0 based on 1,749 reviews