Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,761 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

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Metrics

4.0

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charged £65 to cancel the policy after 11 days, so within the 14 day cooling off period as policy starts from 15/11. No they state 14 days for when I purchased it. Total rip off. Avoid at all cost. Years premium was only £149!”

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Posted 4 years ago

“excellent price and service”

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Posted 4 years ago

“Did the usual web site search for my car insurance and Budget's price for my renewal couldn't be beaten. Easy process to renew all documents etc on line.”

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Posted 4 years ago

“Very easy renewal, with no problems, documents on line, couldn’t be easier.”

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Posted 4 years ago

“Very polite and informative agent, also an excellent price for a very comprehensive insurance policy.”

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Posted 4 years ago

“Terrible. I sent an email and have had no response”

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Posted 4 years ago

“Terrible ceiling collapsed won’t pay out I’ve done al the leg work constantly on the phone still waiting to find out weather they will replace carpet”

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Posted 4 years ago

“Good comms”

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Posted 4 years ago

“Haven’t had a bad experience with budget insurance Been insuring with you for a number of years just don’t understand how the price of insurance keeps going up 🤷🏻‍♂️ Surely loyal customers should get some kind of discount. Will be looking elsewhere next year. Sorry 😐”

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Posted 4 years ago

“They are always very helpful.”

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Posted 4 years ago

“Shopped around on all the comparison sites but Budget was the least expensive on renewal!”

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Posted 4 years ago

“Annoyed on renewal as I found much lower quotes. On talking to them they lowered their quote to within £5 of that so I renewed just to save the hassle. Well fine but why not give a competitive quote to start with. One is led to believe it’s because enough people don’t bother trying.”

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Posted 4 years ago

“Competitive price but difficult to deal with when making no fault claims. Lots of calls going over the same thing makes it very frustrating as a customer when it is already stressful enough. Month in and Budget increased the premium due to a 'clerical error'. Eventually resolved but unnecessary in the first instance. Hearing that premiums are increasing in lockdown, why is that given less mileage and fewer claims nationwide?”

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Posted 4 years ago

“No problem with the insurance but you got the name wrong the insurance is in my husbands name Colin Leslie Smith not Colin Leslie, and I am Joan Lesley Smith who is also on the insurance.”

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Posted 4 years ago

“Prices very good and company so easy to insure with. Thanks budget insurance”

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Posted 4 years ago

“Budget have been great with me when I was struggling to make payments on time and this is why I stick with them. Only fault I can say was automatically renewing which always costs more than shopping around. That said, it was my fault for not checking my emails. Thank you budget, I'm a happy customer.”

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Posted 4 years ago

“Excellent customer service highly recommend”

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Posted 4 years ago

“How nice for my second year quote to be very competitive usually second year quote goes up dramatically resulting in me going elsewhere.Also quick and easy renewal”

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Posted 4 years ago

“Budget insurance is fairly cheap but it would be great if they could look for the cheapest insurance before sending out renewal letters for which I am positive their customers would appreciate.”

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Posted 4 years ago

“Was with o2 and was told I would get an offer of insurance from Budget Never got offer so went elsewhere o2 had given bank details to Budget who took money out of my bank. Have called and messaged Budget for a month and still do not have my money back. They lie to you and say the money will be refunded in 3 to 5 days. They told me they sent a cheque because my card had expired which it had not. Still waiting. GDPR may have been breached because I was not told they would have access to my details”

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Posted 4 years ago

Budget Insurance is rated 4.0 based on 1,761 reviews