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Budget Insurance Reviews

4.0 Rating 1,713 Reviews
76 %
of reviewers recommend Budget Insurance
4.0
Based on 1,713 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024
Phillip Hopkins
Budget Insurance 4 star review on 7th February 2023
Si Sparrow
Budget Insurance 5 star review on 22nd December 2022
Thozama Ngonyama
Budget Insurance 4 star review on 18th October 2022
Anonymous
Budget Insurance 5 star review on 8th April 2022
Anonymous
Budget Insurance 1 star review on 29th October 2021
Simon Prestney
Budget Insurance 5 star review on 18th October 2021
Patrick Cassidy
2
Anonymous
Anonymous  // 01/01/2019
Could be a little cheaper but otherwise excellent
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Posted 1 year ago
Easy review of renewal quote
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Posted 1 year ago
A quote was sent to us two to three weeks before the insurance ran out and it so easy to renew or cancel. But I renewed with such a competitive rate couldn't pass it by.
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Posted 1 year ago
You illegally pumped up your prices to an existing loyal customer.
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Posted 1 year ago
Customer service is good but the renewal price was over &150 higher when they could have offered a cheaper price
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Posted 1 year ago
Good easy service!
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Posted 1 year ago
Did a review about insurance going up so much. Complaints team called and explained why everyone's insurance has increased. Satisfied with answer quick efficient service
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Posted 1 year ago
I have used Budget insurance many years and find they are very competitive with their prices and support services
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Posted 1 year ago
No hassle for people to talk to get through on the phone quite quick
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Posted 1 year ago
I have found this company to be very good very informative during the year with email updates, the only thing I find is that when it’s time to renew, it always goes up by nearly one third of all the previous years price was and then after negotiating it comes down a little bit if they can actually sort out the lowest price before sending it to you, I would be a lot happier for all of that, I have found them to be a good van insurance company. Thank you
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Posted 1 year ago
Brilliant price, and fantastic support when my car was damaged by unknown persons , will stick with them , their customer service is excellent.
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Posted 1 year ago
To expensive now and to much messing around when making a claim will not be renewing next year
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Posted 1 year ago
This is my 3rd year with Budget and I have been happy. They priced matched a cheaper quote I got this year and the lady I dealt with was very helpful. I have never claimed so can’t comment on this. Very happy and love the texts when my payment is going out
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Posted 1 year ago
Easy to renew and at a good price; I called to make a slight change and was dealt with very quickly. Thankfully I've never had to claim so cannot talk about that aspect.
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Posted 1 year ago
shocking company , never again will i ever use them ,paid on a price comparison site then next day they ask for more money on the pretense i have had a claim which i never did .
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Posted 1 year ago
Thankfully have not had to make a claim, but the insurance and renewals are easy to understand and a very good price.
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Posted 1 year ago
Overall, I am happy with the service and cover provided. Disappointed in the large increase in the premium - sign of the times regrettably. However, this does not affect the previously.mentioned service and cover provided.
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Posted 1 year ago
Offer good value and competitive prices.
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Posted 1 year ago
Renewed my car insurance with them, not happy that it's gone up a fair bit, I've never claimed on it so don't understand why.....
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Posted 1 year ago
have always been with budget for my van and was happy to renew again this year.
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Posted 1 year ago
Budget Insurance is rated 4.0 based on 1,713 reviews