Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,712 Reviews

76 %

of reviewers recommend Budget Insurance

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4.0

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal was simple and easy to understand”

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Posted 6 months ago

“Wife and myself in car crash before Christmas, driver of transit going the wrong way on a dual carriageway (see photo). Daughter contacted company on my behalf as I was hospitalised. Apart from giving a case number nothing else. When able to follow up the following March, the experience from then until now as case not resolved is extremely disappointing. Apart from the underwriters and solicitor who have been very helpful (hence the two stars) the other draw a zero; that also includes the police as well. Its' all down to communication, keeping me in loop. For example in my account there's a space for showing active cases - on mine it's blank! I have to contact either by email or phone. It would be nice if someone contacted me even to say there's no progress. My wife and myself are still recovering the effects of the crash and me from two ops to rebuild my right elbow. I know cases of this sort take time, but being left in the dark doesn't help.”

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Posted 6 months ago

“Easy to use. This is my 3rd yèar with Budget Insurance. Very competitive premium. I've never had to contact Budget with a claim so unable to comment on service.”

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Posted 6 months ago

“under standing try to get you the best deal”

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Posted 6 months ago

“Easy to set up the policy. I am now on my 2nd year with Budget . Fingers crossed that I won't need them over this next year,but if I do I hope that they will be easy to deal with .”

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Posted 6 months ago

“Easy to set up the policy. I am now on my 2nd year with Budget . Fingers crossed that I won't need them over this next year,but if I do I hope that they will be easy to deal with .”

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Posted 6 months ago

“renewal price was not too bad compared to others”

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Posted 6 months ago

“You doubled my insurance for no reason not had a claim got another years no claims but it's gone up £500 for no reason I no insurances go up but that's ridiculous not happy”

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Posted 6 months ago

“10****** professional”

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Posted 6 months ago

“Very happy with the service and the ease of building up your level of insurance throughout on their website. Very happy to be a customer too.”

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Posted 6 months ago

“Renewal was automatically with an increae on the premium I did want to alter the details but i was quoted a large admin fee. I'll most probably be locked in as the email reminder was missed or not received.”

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Posted 6 months ago

“We will never use Budget again. After offering my own car insurance to the worker, he said that he did not need it and proceeded to charge me over $250 for their insurance. Our car was filthy, sticky, and smelled. We paid over twice as much as everyone else who rented a car on our family vacation. When we called to complain afterwards we had to call several times before talking to anyone about our concerns.”

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Posted 6 months ago

“When it came to renewal Budget was not the cheapest but was comparable with most other leading insurers. After phone call I got a small discount.of original quote. Not needed to claim so far but found Budget easy to talk to so I am happy so far.”

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Posted 6 months ago

“It is working very well for me, and has done for a few years now. So i am very happy with it as i think its very fair for me.”

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Posted 6 months ago

“Very helpful when it came to renewing time”

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Posted 6 months ago

“I’m very happy being with Budget Insurance they have been very helpful to me and keep me informed about what is happening certainly 5 star service”

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Posted 6 months ago

“In the end it turned out good. Why you don’t just give customers the best price for renewal, save everyone’s time, ringing round for quotes, then contacting you with a more competitive price, then you say we can do it for the same price. What a big waste of time. Hopefully next year will be different. Thanks anyway, at least I didn’t have to change.”

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Posted 7 months ago

“Waiting after a week of calling Budget Insurance & being on hold for over 10min each time because Cancelations are only done via a call. " First in line" for well over 5 minutes....”

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Posted 7 months ago

“I would of been a lot happier if it wasn't so expensive I know your not the most expensive but I'd have a happier face if it was £100 or even £50 less .Still easy to deal with and would probably still recommend you. Thanks.”

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Posted 7 months ago

“Easy to renew , price actually went down , more than pleased.”

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Posted 7 months ago

Budget Insurance is rated 4.0 based on 1,712 reviews