Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,712 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Write Your review

Tell us how Budget Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and friendly to deal with.”

Helpful Report

Posted 3 months ago

“It is the first time in years that my insurance has been less than the previous year just like it used to be years ago well done budget insurance”

Helpful Report

Posted 3 months ago

“Good service polite staff .dont understand the difference in quote price and final price.”

Helpful Report

Posted 3 months ago

“The service and the price is always brilliant . Have been with this company for a few years now . Only reason I would change is if another company was massively cheaper .”

Helpful Report

Posted 3 months ago

“I’m very happy with the service from Budget Insurance”

Helpful Report

Posted 3 months ago

“Courteous and very professional. They attempted to get the best price possible for me and my situation and they did. I felt that they had my interest of importance.”

Helpful Report

Posted 3 months ago

“Budget insurance helped when I wanted to change from annual to monthly payments and as my circumstances change so did my payments. Thank you for your continued help.”

Helpful Report

Posted 3 months ago

“Budget Insurance gave me the best quote for my fully comprehensive insurance. Great service. 👌”

Helpful Report

Posted 3 months ago

“Very efficient and reasonable on price”

Helpful Report

Posted 3 months ago

“So easy to renew. No hassle.”

Helpful Report

Posted 3 months ago

“Easy to set, on - line is to access & the best price I could find for the cover.”

Helpful Report

Posted 3 months ago

“Been a customer for years, no-one comes close to matching their price”

Helpful Report

Posted 3 months ago

“Well satisfied with budget”

Helpful Report

Posted 4 months ago

“I always have up to date information. I am with you a long time now and have no complaints.”

Helpful Report

Posted 4 months ago

“Seamless changeover. Marginally less expensive.”

Helpful Report

Posted 4 months ago

“Best insurance company I’ve been with .”

Helpful Report

Posted 4 months ago

“First class service with well informed staff. Very easy to deal with.”

Helpful Report

Posted 4 months ago

“Despite refusing automatic renewal, you went ahead and renewed my van Policy, depriving me of nearly £900 and I am still waiting for a refund, due to your obsession with AI and I wouldn't recommend Budget to my worst enemy!!!!! To make matters worse I don't even own the van anymore, which DVLA will verify.”

Helpful Report

Posted 4 months ago

“I think my policy has gone up so much it’s ridiculous, tried speaking to someone on the phone they wasn’t really interested, also tried to change my payment details and found it hard going , eventually I did change my card details . I then paid it all off . Not the end ,I got a letter asking me to pay , also emails saying I haven’t paid , I ignored them I checked my account and you have received my payment . I have been with budget for years , but I feel this year it has changed not for the best unfortunately .”

Helpful Report

Posted 4 months ago

“I'm not happy with the service I got at budget and I won't recommend it to anyone. I lodged a claim and Firstly the communication was bad, I have to always be the one doing follow ups, they don't bother giving any updates until I call to ask. Secondly they took me from pillar to post when they have to repair my car, they send me list of panel beaters to check if they can help me or get my own panelbeaters of my choice, when bringing the quotation they complain, in short they just happy to take our money but when they have to repair/pay, you will be taken up and down. They don't care about their customers and not even afraid to loose a customer”

Helpful Report

Posted 4 months ago

Budget Insurance is rated 4.0 based on 1,712 reviews