Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had any claim so haven’t had to contact them However was very easy to renew and at a reasonable price”

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Posted 3 months ago

“Second year with Budget Insurance were the best price much and cheaper usually it's the opposite. Happy with access to account and easy renewal.”

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Posted 3 months ago

“Your agent was more than helpful in fulfilling my request re my car insurance. Pleased with outcome that enabled me to instantly renew.”

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Posted 3 months ago

“Very good condition”

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Posted 3 months ago

“Renewing my insurance was very easy and cheaper than last year. No problem.”

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Posted 3 months ago

“Great prices and excellent customer service from the few people I had to speak .”

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Posted 3 months ago

“Made a request for proof of no claims bonus. Budget required me to send proof of previous no claims bonus with another insurance company - which I did. Budget then sent me their maximum "Company" proof of no claims bonus - which is 9 years. My request was for the full 14 years of no claims bonus - which I currently have on my vehicle. Budget it appears will not honour my request. Basically robbing me of 5 years no claims bonus.”

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Posted 3 months ago

“Everything to do with looking for the right insurance was easy and didn't take long would recommend.”

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Posted 3 months ago

“The renewal was effortless and really easy. And even better the premium was lower than last year which was very pleasing. Thankyou”

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Posted 3 months ago

“The renewal cost was not communicated to me. I have since sourced the same level of cover for half the price”

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Posted 3 months ago

“Fantastic price top notch service by knowledgeable staff”

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Posted 3 months ago

“Good price and simple to renew”

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Posted 3 months ago

“I am so happy to be with you because you are so help when we phone about anything l ask about”

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Posted 3 months ago

“After a small accident they could not have been more helpful and everything was sorted very quickly.”

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Posted 3 months ago

“Prompt delivery”

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Posted 3 months ago

“This insurance company is very good company and is very cheap on insurance for cars”

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Posted 3 months ago

“Always fair and competitive”

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Posted 3 months ago

“Service and price for renewal was very good.”

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Posted 3 months ago

“Excellent service and very competitive price and delighted to be covered by Budget for another year.”

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Posted 3 months ago

“Seems comprehensive and good value. Sadly it seems underwriters are increasing windscreen excesses on renewals including screen repairs that used to be free. Never claimed so I don’t know how well claims are handled. I have a second car but was unable to get any quote online, I was redirected at the end to a telephone number. Called this and waiting was eventually picked up bu customer service (CS) but was told I needed to speak to sales. Was redirected but went back to CS again but explained and CS did give me a quote (just do t understand why this can’t be don’t online). I am unable to see or get web chat working in my iPad with v15.7.2 and it’s Safari browser. The only way I realised it was there was when I clicked on the ‘Show me around’ link! Tried webmail but got no response regarding 2nd car insurance quote. Yet to understand why the NCD is per policy and not with the driver!”

Budget Insurance 3 star review on 28th August 2025

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Posted 3 months ago

Budget Insurance is rated 4.1 based on 2,029 reviews