Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,761 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Very efficient service and knowledgeable staff”

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Posted 4 years ago

“Very good most helpful”

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Posted 4 years ago

“First year, no issues yet”

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Posted 4 years ago

“Excellent all round service ,you can't beat the price & refunds .”

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Posted 4 years ago

“Happy with budget insurance good price good service”

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Posted 4 years ago

“Easy online services, first year an insurer has been cheaper than comparison sites!”

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Posted 4 years ago

“This is my second year insuring my car with Budget insurance. The renewal was very simple, and straightforward. When I called and spoke with a member of the customer service team, my call was promptly answered and delt with professionally. Thank you”

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Posted 4 years ago

“Everything i did was online. Very easy and hassle free.”

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Posted 4 years ago

“Good price, excellent service. Been with them many years. Only minor negative comment is the time it takes to listen to the intro on the phone! Just a minor point.”

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Posted 4 years ago

“The advisors are pleasant and patient with me!”

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Posted 4 years ago

“Great company very easy to use”

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Posted 4 years ago

“Highly recommend Great price Excellent service”

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Posted 4 years ago

“Great customer service, and all ways will help me with the best possible price. Will be using budget again.”

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Posted 4 years ago

“My premium went from £80 to £110 with no notice? Shocking really”

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Posted 4 years ago

“Contacted Budget Insurance for a renewal quote which turned out to be dearer than other quotes l had received. Contacted them again and received a satisfactory quote which l accepted. The people l spoke to were very helpful and polite. Thanks.”

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Posted 4 years ago

“U renewed my policy without even asking once if i wanted to or not, you then immediately sent a a debt collection company to colect the first payment of said policy i didnt want. Your scum”

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Posted 4 years ago

“I’m still waiting for my problem to be resolved despite numerous phone calls”

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Posted 4 years ago

“Quick fast and good service would highly recommend”

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Posted 4 years ago

“We were with budget for many many years had everything covered by them. After finding out they up our insurance cover we were paying more than NRMA !! We called to see if we could get a better rate, only to be told thats only for the new clients, really how about looking after your dedicated clients !! So we closed up shop and moved all our insurance to the cheaper one yes NRMA”

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Posted 4 years ago

“Had an issue with a renewal payment due to my existing debit card running out; subsequently charged £20 for the missed payment. I would have cancelled the policy if it weren't for the ridiculous £60 cancellation fee. After this experience I wouldn't recommend using the company to anybody and I'll certainly avoid in the future.”

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Posted 4 years ago

Budget Insurance is rated 4.0 based on 1,761 reviews