Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.03

4.0 Rating 1,813 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“your assistant was very helpful but the huge increase in premium was totally unjustified!”

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Posted 4 years ago

“Competitive price but difficult to deal with when making no fault claims. Lots of calls going over the same thing makes it very frustrating as a customer when it is already stressful enough. Month in and Budget increased the premium due to a 'clerical error'. Eventually resolved but unnecessary in the first instance. Hearing that premiums are increasing in lockdown, why is that given less mileage and fewer claims nationwide?”

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Posted 4 years ago

“No problem with the insurance but you got the name wrong the insurance is in my husbands name Colin Leslie Smith not Colin Leslie, and I am Joan Lesley Smith who is also on the insurance.”

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Posted 4 years ago

“Budget insurance is fairly cheap but it would be great if they could look for the cheapest insurance before sending out renewal letters for which I am positive their customers would appreciate.”

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Posted 4 years ago

“all prices seemed very high compared to go compare also had hidden extras”

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Posted 6 years ago

“Low price insurance - at first”

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Posted 7 years ago

Hi, We are sorry to hear that you have had a bad experience. If you would like us to investigate this further please send us your Full name, Date of Birth and Postcode to socialresponders@bglgroup.co.uk and we will be happy to look into this for you. Many Thanks, Budget Social Team.

Posted 7 years ago

“I would like to hear your answers to more of the people that write with a negative view rather than just thanking people for their kind remarks.”

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Posted 9 years ago

“This company quoted one price and charged another, not impressed”

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(Car Insurance) - Posted 9 years ago

“lot documents to print off.”

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(Car Insurance) - Posted 9 years ago

“called budget THEY CHARGE YOU £75 TO CANCEL”

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(Van Insurance) - Posted 9 years ago

“I was victim in an accident, not my fault, budget couldn't understand I was reporting same for reference only and to obtain advice on what to do regarding the guilty party's insurance co. I also was not aware that Axa wrer the underwriters of my policy or I would not have bought. they have cheated before and did again by not insuring my courtesy car because my insurance policy value was less than needed to cover the car provided, unless of course I was claiming through them and then they could recover cost from guilty party, but I agreed to let their insurers repair my vehicle, whereby Axa didn't get the chance to dig their arm into the other party. leaving me with a banger of a courtesy car. I will never take out insurance that has anything to do with Axa.”

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(Car Insurance) - Posted 9 years ago

“very poor communication during my claim and tried to say i was not covered for to and from work also offered me a different repairer after my van was already under repair with there choice other than that no communication what so ever will hear from them when they want my money for new policy.seeing it was my first claim in 40 years of driving thought they would have been more helpfull”

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(Van Insurance) - Posted 9 years ago

Budget Insurance is rated 4.0 based on 1,813 reviews