Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.99

4.0 Rating 1,725 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use website to find what you looking for and very happy with their services also got a good deal car insurance thank you”

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Posted 2 years ago

“Very competitive rates and excellent customer service. Pain free renewal at at a good price”

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Posted 2 years ago

“They were really helpfull and kind when I had a bump. Good car insurance firm.”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“Very good insurance company - no problems experienced.”

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Posted 2 years ago

“I found budget insurance to be more competitive after being with SAGA several years where the prices kept going up and up every year. Upon renewal , I was sent a renewal notice which unfortunately was higher to what I could get online. I phoned the company and spoke to customer services and discussed the quote on line being cheaper. After careful consideration , I was given a cheaper renewal price but the letter sent to me afterwards quoted a different price. I again phoned the customer services and this was reviewed and I was given a better renewal premium. The end result was good but if possible , I would ask the Budget management to look at the process for renewing and retaining existing customers as well as trying to get new customers . Thank you.”

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Posted 2 years ago

“Budget are very much a people’s insurance company. The prices and what it covers is great value for money from a very trustworthy firm. An error was made with the amount to collect and Budget was upfront and made me aware and corrected the payments. They did not leave it for me to go to them to get it sorted. They surprise you with little presents, like a free car wash which I was surprised to receive and greatly received when the weather and toad conditions made my car look so filthy and I was not in the mood to wash a car in the cold dark weather. Great cover for what I need, would recommend to all family and friends.”

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Posted 2 years ago

“I’ve been with budget insurance for some years now it’s been a good journey for both of us so far so good”

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Posted 2 years ago

“easy to deal with and competitive insurance rates”

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Posted 2 years ago

“Excellent renewal price, 2nd yr running well done”

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Posted 2 years ago

“Spot-on no hassle, very smooth transactions damage repair very good all personnel. Very helpful. Thank you”

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Posted 2 years ago

“Great customer service and support”

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Posted 2 years ago

“all communications were friendly and helpful. agents were very knowledegable”

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Posted 2 years ago

“Very competitive price, good communication.”

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Posted 2 years ago

“Easy to follow renewal on line process and accessible Web site. Very helpful when contacted by telephone. Competitive price for car cover.”

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Posted 2 years ago

“I have been charged £25 admin fee for a change of address, I have been able to do this with my other insurance providers free of charge.”

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Posted 2 years ago

“Absolutely by far the best in everyway there is and I've been with some company's in my time x”

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Posted 2 years ago

“Price competitive good communication”

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Posted 2 years ago

“Got through very quickly and everything sorted quickly grate result”

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Posted 2 years ago

Budget Insurance is rated 4.0 based on 1,725 reviews