Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,761 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“I get this email to leave a review and within 1 minute I get an email from Dial Direct who I have never had any business with asking to leave a review. Thanks for keeping my data secure! I only provided my email address to get a renewal acceptance confirmation which didn't happen.”

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Posted 4 years ago

“Monthly reminders by text for when my insurance is due. What a pleasant surprise to find my renewal cost for the year had been decreased. No need to compare other companies. Thank you.”

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Posted 4 years ago

“Very good service, very helpful and knowledgeable with my requests..9/10. Recommend..”

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Posted 4 years ago

“Would at least like to receive an electronic invoice/receipt for my very large payment so that I can use it for my business tax”

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Posted 4 years ago

“Service is good when you have a query”

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Posted 4 years ago

“Simple and straight forward to deal with. Recommended.”

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Posted 4 years ago

“The time had arrived for the annual review and frustration of car insurance renewal. I was expecting the usual price hike that we are all irritated by especially those of us who remember discounting for loyalty. I was however pleasantly surprised to find that the premium had been reduced compared to last years competitive rate. How refreshing. Needless to say, I didn’t feel it necessary to check out alternatives and renewed immediately. It’s nice to see a company bucking the trend of greed.”

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Posted 4 years ago

“Very easy to deal with. No problems at all. Great product. Would highly recommend.”

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Posted 4 years ago

“Quite a wait to get through to claims dept but when I did they were helpful and answered my questions. They said the assesors or repairers would be in touch but still waiting after two days. Still dont know what is happening.”

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Posted 4 years ago

“Good service, and good price Im happy with that”

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Posted 4 years ago

“no problems as yet, good price for car insurance, just wait and see what happens if i need them,”

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Posted 4 years ago

“What a joke moved address current insurance won’t accept then I get a unacceptable quote £4000. I’ve not missed a payment don’t use”

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Posted 4 years ago

“Don't fall for their low price, when something happens you'll end up having to go fix it out of your own pocket as their PDS conveniently excludes pretty much anything worth covering. Absolute joke. Had to chase nearly daily for 3 weeks for them to finally give me their assessors report. The report had price gouging in it to bring it over the excess, and actually excluded the main point of concern due to their PDS.”

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Posted 4 years ago

“Very happy with service as usual. Never had to claim so very lucky.”

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Posted 4 years ago

“your assistant was very helpful but the huge increase in premium was totally unjustified!”

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Posted 4 years ago

“I have dealt with Budget Insurance for many many years, both for House Insurance and Car Insurance, and have never wanted to change. Their Customer Service is always excellent and it is super easy to renew my insurances. Their quotes are always very good - they will happily find you the best deal (on one occasion less than the previous year!). The RAC breakdown which comes with the car insurance is excellent too - 365 days a year. I can very happily recommend Budget Insurance, and have done, many times.”

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Posted 4 years ago

“Budget Insurance, easy to use no problem no fuss Budget Insurance r us”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Tried to penalise me for my card being declined on auto renew - even though my old card had expired. When I complained the staff on the customer services were VERY rude. Awful experience.”

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Posted 4 years ago

“Getting threatening letters,I did not renew my policy I went with another insurer so why am I getting threatening letters from budget.scammers.”

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Posted 4 years ago

Budget Insurance is rated 4.0 based on 1,761 reviews