Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.99

4.0 Rating 1,727 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

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4.0

Based on 1,727 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to control your insurance renewal and documents via your online account. Budget gave a really competitive renewal price compared with last years cost. What else can you say, excellent service.”

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Posted 3 years ago

“Although my partner arranged the new policy, he said it was quick, got good deal and”

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Posted 3 years ago

“Continuity with Budget insurance is a central part of my continuance with them, competitive and straightforward.”

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Posted 3 years ago

“Today my husband cancelled his motor insurance after selling his van on. The cancellation charge was £60 which amounted to 60% of the refunded amount. It was explained that this was a charge to cover admin costs - WHAT!! Surely in today's technology informing third party agencies that the insurance has been cancelled is just the touch of a computer button. Extortionate charges. Surely £25/£30 would have been more appropriate.”

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Posted 3 years ago

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Posted 3 years ago

“Was shocked to see after my annual renewal they conducted a hard search on my credit file. I wont be renewing next year”

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Posted 3 years ago

“Always helpful and an excellent price this year”

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Posted 3 years ago

“Fortunately I have not had to call on Budget because I've had an accident. However Budget Insurance is very affordable and my premium actually DECREASED this year!”

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Posted 3 years ago

“At last, an insurance company who has not increased my renewal price for no apparent reason. Did not have to spend precious time comparing and contacting or changing motor insurance company. Will stay a loyal customer for as long as that continues. Refreshing. KRE”

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Posted 3 years ago

“they are so good.renewed my insurance and i did not have to do a thing. and at the same price.brill”

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Posted 3 years ago

“This policy was automatically renewed we were unable to sort it at the time due to I'll health. The policy is over triple price of other companies. The policy holder is 89. This would not be this companies best price quoted for a new customer.”

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Posted 3 years ago

“I was hammered with a £20 charge on the renewal day as inadvertently the card I had used the previous year had expired, so when the renewal payment was tried to be taken it was declined. I immediately contacted them when I received there email and explained trying to waive the fee but they are having none of it! I then threatened to leave after one if there incompetent call takers didn’t take the full payment and I had to ring back again and was threatened with a £35 charge! Cheap is cheap for a reason I do so hope I never have to claim!”

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Posted 3 years ago

“No problems so far.”

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Posted 3 years ago

“Unlike most insurance companies my renewal for this year was cheaper so I’m happy.”

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Posted 3 years ago

“Great UK Customer Servise listening the customer Good reasonable price.That’s why I am using Budget Insurence again and again recommend them to try once”

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Posted 3 years ago

“Shame there isn’t a zero option for stars. 1 hour 45 mins (screenshot added as attachment to evidence) wait first time until I abandoned. 20 mins second time. The difference between 6 weeks of cancelling policy £100 with no excuse for why there is such a differential. Given it was only a £220 policy this amazed me. First caller out £100 refund quote on file and operator could see it. I couldn’t imagine actually having to deal with an insurance claim and would never use budget insurance again. The worst insurance company ever. Please allow zeros trust pilot as one star is too kind.”

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Posted 3 years ago

“Been with Budget for years good service”

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Posted 3 years ago

“I am very impressed with the service and information I was given about renewing my insurance and it’s reasonably priced compared to other companies , all I had to do was sit back and the company done all the work . Thank you . xx”

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Posted 3 years ago

“Fair initial price and fair rollover second year price.”

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Posted 3 years ago

“Reasonable price. Good communication via emails.”

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Posted 3 years ago

Budget Insurance is rated 4.0 based on 1,727 reviews