Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,761 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

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4.0

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Communication was clear and dignified during renewal.”

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Posted 4 years ago

“Good price for insurance, but...changed address and whilst I was surprised and happy to see my insurance go down a few pence, being charged £20 to do an online change seems a bit of an unfair charge. No documents are posted out due to an online portal to print at my own cost and no person was on the other end of a phone with a calculator. I understand that's what I signed up for but seems excessive when technology has advanced. I have another vehicle with Direct Line and they charge nothing at all for an online change.”

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Posted 4 years ago

“Good service and very helpful, my only complaint is the charge to change my circumstances 3 weeks before renewal. I believe if all documents are on line it’s easy to change without a cost.”

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Posted 4 years ago

“Service was excellent and the price for my insurance was very competitive, definitely recommend them to anyone”

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Posted 4 years ago

“I have always been more than happy with budget insurance. Very helpful organisation.”

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Posted 4 years ago

“Never had any issues. Price always seems aceptable.”

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Posted 4 years ago

“Very easy and quick results with helpful staff when I had an accident. Excellent company with reasonable insurance costs”

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Posted 4 years ago

“Terrible company - only insured with them because they were selected by HSBC Car Insurance. Unhelpful, intransigent and I am escalating my complaint to the financial ombudsmen. If you have a choice pick someone else.”

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Posted 4 years ago

“Had a claim without any hassle.”

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Posted 4 years ago

“ease of re doing my policy”

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Posted 4 years ago

“When someone ran into the back of me three years ago I’m ashamed to say I didn’t know which insurance company I was with, having chosen the cheapest ... I needn’t have worried ... they turned out to be simply the best from start to finish !”

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Posted 4 years ago

“Cheapest price when I took out car policy, I was impressed with easy claims procedures when someone ran into back of my car”

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Posted 4 years ago

“Good price, very helpful staff”

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Posted 4 years ago

“Budget took over my car insurance from O2 and I wondered if this would result in a big hike in the premium but it was both fair and straight forward. Haven’t had to make a claim and can’t comment on this part of the policy but so far so good”

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Posted 4 years ago

“Great insurance Company.”

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Posted 4 years ago

“I had home insurance with Budget Insurance, but when there was a fire in my flat, they refused to pay anything. Absolutely awful service. They also made it really hard to cancel the policy.”

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Posted 4 years ago

“Renewal quote was competitive so renewal was easy for me”

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Posted 4 years ago

“Appalling customer service when making a claim. Was passed all over the place and told it was nothing to do with budget as lloyds was the under writers. Was offered 2 tvs that was out of stock or discontinued before I was offered a sub standard one. The whole process took over 12 weeks. Shambles from start to finish”

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Posted 4 years ago

“Budget increased my home & contents renewal over previous year by 49%, (same cover) Three Budget staff checked it out and said "no mistake". I feel for those who accept this rorting Robert Logan”

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Posted 4 years ago

“Good to deal with”

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Posted 4 years ago

Budget Insurance is rated 4.0 based on 1,761 reviews