Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,761 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“One word!! Great.”

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Posted 3 years ago

“Always helful customer service.”

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Posted 3 years ago

“Always been fair and helpful never had any complaints about them at all”

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Posted 3 years ago

“My insurance went up £60. I drove fewer than 2000 miles last year due to lockdown. Not particularly happy.”

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Posted 3 years ago

“I’ve been with them a long time and find them very fair. No great hikes in premiums and although I haven’t made a claim in all the time I’ve been with them, I’m confident it would be dealt with extremely well”

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Posted 3 years ago

“Professional and listened to what my needs were 're my car insurance. Polite and courteous.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“customer service”

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Posted 3 years ago

“You took over my car insurance from O2. I was unable to read my contract before commencement but I am paying £13 a month more than O2, not sure what I'm paying for”

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Posted 4 years ago

“I have been with Budget Insurance now for over 15 years both with house and car, and do not want to change. They are super efficient and friendly and even if the renewal quote may be a bit higher than previous year with a quick call to them they can always find a better deal. Sometimes even cheaper than the previous year. All in all an excellent service and always very satisfied.”

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Posted 4 years ago

“Professional service and good price but hope the price doesnt go up next year”

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Posted 4 years ago

“Good service and competitive quote.”

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Posted 4 years ago

“Easy to talk to and good at getting a good deal Very happy”

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Posted 4 years ago

“Good service, easy to speak to by phone.”

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Posted 4 years ago

“Budget bombards you with calls when you are due for renewal, so many calls??? not necessary”

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Posted 4 years ago

“As with all insurance companies, Budget does not reward customer loyalty. My insurance was hiked up quite substantially on renewal. Sick of having to phone up and request a better deal, so will be switching companies ASAP. Shame, as customer service agents are always super friendly. Just fed up with being shafted on price each year.”

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Posted 4 years ago

“I rang Budget as they had already offered me car insurance at a very competitive rate. By the time I had finished speaking to a very pleasant young man (who incidentally understood my health issues) the cost was even lower. I have been with Budget for three years now and would recommend them to anyone.”

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Posted 4 years ago

“Good price renewal when speaking to Budget not so good when you get your renewal online”

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Posted 4 years ago

“I have not actually had any contact with Budget Insurance as yet. I was with O2 and was told they were no longer doing car insurance and I was asked if I would like to transfer to Budget, which I did”

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Posted 4 years ago

“It was a seamless transfer from O2 Drive to Budget. They almost matched a competive quote so I was happy to stay. Their agents were professional and very helpful too.”

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Posted 4 years ago

Budget Insurance is rated 4.0 based on 1,761 reviews