Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.99

4.0 Rating 1,727 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,727 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Write Your review

Tell us how Budget Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The renewal process was done with ease online and the premium was competitive. I have not experienced a claim yet but so far top marks.”

Helpful Report

Posted 3 years ago

“Spoke to an actual person without long phone queue. I was going to leave for a cheaper deal but managed to secure a competitive price so decided to stay”

Helpful Report

Posted 3 years ago

“Vary help full”

Helpful Report

Posted 3 years ago

“Excellent customer service”

Helpful Report

Posted 3 years ago

“Very fast and efficient, iv never made a claim but getting through to renew my policy and the help I received was excellent.”

Helpful Report

Posted 3 years ago

“Seemed ok until you want to claim. House burgled car keys stolen and therefore the car. After protecting no ncd for years and not needing it typically this year I didn’t. This I’m told makes it a fault claim even though the car was stolen. I had 17 years no claims but they are dropping me down to 3 years that’s a 14 year loss. Budget say they don’t recognise anything more than 9 years but even if you agree with this that’s a loss of 6 yrs when the Industry standard is 2 years. Also Budget would not cover anything inside the car unless I could prove it was in the car when stolen. Unless I photo the inside of my car every night how can I do that ? The “current value” payout for the theft will not cover purchasing an equivalent vehicle, and it’s cost more than £100 to switch the car stated on the insurance so the insurance is not worth it. Customer service have taken a month of me phoning and email to pay out, saying they will act but they don’t until I ring again then pass it on to someone else. They say I can complain but “nothing will change so you might as well close the case”. So much for customer service. Budget do not treat customers fairly.”

Helpful Report

Posted 3 years ago

“Impressed with the speed, ease and efficiency of the process.”

Helpful Report

Posted 3 years ago

“Can’t fault them Excellent service Brilliant prices And for the first time ever, it went down this year from last.”

Helpful Report

Posted 3 years ago

“Have been with Budget for years, customer service very good when the monthly payment was higher than anticipated, I rang up and was found a more reasonably priced insurance. Had one accident and insurance dealt with it quickly.”

Helpful Report

Posted 3 years ago

“The exact cover I require for a budget price.”

Helpful Report

Posted 3 years ago

“Well I don't now the login in details, and as this the second year, still have no idea what my login details are. As know one has called me or even had a letter from yourselves”

Helpful Report

Posted 3 years ago

“renewal price was very good and very easy to renew my car insurance”

Helpful Report

Posted 3 years ago

“Didnt need to shop around. The re-new price was good”

Helpful Report

Posted 3 years ago

“n Good service no problems”

Helpful Report

Posted 3 years ago

“No problem with renewal or price , over 3years with no problems.”

Helpful Report

Posted 3 years ago

“Great price and no hidden extras. Very easy to deal with.”

Helpful Report

Posted 3 years ago

“very helpful you know you can trust them”

Helpful Report

Posted 3 years ago

“Very good with renewals as usual no fuss”

Helpful Report

Posted 3 years ago

“Budget has dealt with my claim extremely efficiently and painlessly. I have had problems with the company carrying out the repairs but this is nothing to do with Budget. I have been very impressed with the procedures used to process my claim.”

Helpful Report

Posted 3 years ago

“last years renewal was pumped up a bit but reduced on appeal. this years renewal is lower than last years. Pay for what you get.”

Helpful Report

Posted 3 years ago

Budget Insurance is rated 4.0 based on 1,727 reviews