Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.99

4.0 Rating 1,726 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Write Your review

Tell us how Budget Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far very happy. Not had to make a claim but renewal was very simple and actually slightly cheaper than last year!”

Helpful Report

Posted 2 years ago

“They made me happy as my renewal quote was much cheaper than the year before.”

Helpful Report

Posted 2 years ago

“Smashed my rear windscreen on the Sunday and by Tuesday it was replaced. Outstanding service especially by Island windscreens who carried out the replacement on behalf of Auto Windscreen's as normally being on an island thing’s normally take a while longer. Very impressed. Thank you”

Helpful Report

Posted 2 years ago

“The cost of the premiums were very competitive.”

Helpful Report

Posted 2 years ago

“The price was OK so I let the policy roll over from last year. I hadn’t realised that I had not updated my payment to a new card and Budget charged me £20 late payment, thus making the insurance expensive. Not very happy .”

Helpful Report

Posted 2 years ago

“Appalling service, only found out my insurance was going to auto renew 2 days before the date, I hadn’t been informed of my policy premium or any changed conditions,I went onto my account there was no new policy to view so I emailed budget with my concerns and express wish that the policy wasn’t to be renewed until I could see the premium and policy details as these had not been sent to me in any shape or form. I had auto response email back saying somebody would be in touch, this never happened either and they went ahead with the policy taking the money from my account and I’m still yet to hear any response from my email.”

Helpful Report

Posted 2 years ago

“Seems to give good service on renewal good value and easy to complete. Not had to claim so don't know how this would be. But so far very satisfied”

Helpful Report

Posted 2 years ago

“Friendly service from telephone contact which completely satisfied my query and requirements.”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“Car renewal was simple and easy and very competitive.”

Helpful Report

Posted 2 years ago

“I had a query regarding payment and could not get live answer from bank. It was absolutely wonderful to get through to real person quickly on the telephone and be dealt with so efficiently and effectively. Thank you very much.”

Helpful Report

Posted 2 years ago

“Renewal straightforward. Renewal price acceptable.”

Helpful Report

Posted 2 years ago

“I have not needed customer service, returns or refunds, but the price was good”

Helpful Report

Posted 2 years ago

“Extremely happy with service and....... the cost of my renewal, plus i had a voucher for a free car wash, its sometimes the little things that count.”

Helpful Report

Posted 2 years ago

“Easy to speak to someone. Good service. Will use next year.”

Helpful Report

Posted 2 years ago

“Great service and great value easy to use website”

Helpful Report

Posted 2 years ago

“They were ok to renew with and sent out a paper copy. I suppose until you have a claim youre never sure how theyre going to perform”

Helpful Report

Posted 2 years ago

“budget insurance are a a1 service no problems very friendly staff excellent communication have passed on to friends”

Helpful Report

Posted 2 years ago

“I was with Budget last year and they were very reasonably price. On renewal I thought the insurance would go up!!! It actually reduced a little. Very, very reasonable. Easy to renew on line. Totally trouble free and…. They gave me a gift voucher for being a customer last year. 10/10”

Helpful Report

Posted 2 years ago

“Pleasantly surprised that the price of my car insurance lower than last year.”

Helpful Report

Posted 2 years ago

Budget Insurance is rated 4.0 based on 1,726 reviews