Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,712 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

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4.0

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“All good no problems.”

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Posted 5 months ago

“Prompt, efficient renewal.”

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Posted 5 months ago

“Still waiting for my vehicle to be repaired for almost 2 weeks now & i waited 11 months for a window replacment that i ended up having to pay out of my own pocket privatly because you failed to sort it,will be my last year with you.”

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Posted 5 months ago

“Only insurance company so far, who for the last two renewals were cheaper than the comparison sites! Rare as most insurance companies try a high price, hoping you don’t shop around at renewal. Well done 👏”

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Posted 5 months ago

“Just so quick and easy to get my insurance sorted It’s important you renew your insurance every year and get the best deal Budget make it so simple 🙋🏻‍♂️”

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Posted 5 months ago

“Have been with Budget Car Insurance for a few years. I’m very happy with their services and price for comprehensive insurance.”

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Posted 5 months ago

“You where so helpful polite and quick too help find the best price nothing seemed to be a problem”

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Posted 5 months ago

“It's so easy to set up with budget insurance the prices are good for me as I don't do many miles per year. Seeing your cover and insurance certificate is a breeze and renewal, well what's not to like. They show you what you paid last year to the renewal quote so you know straight away whether to do a search or just let it renew. I've used them in the past then changed but always seem to come back to budget. Highly recommended.”

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Posted 5 months ago

“Budget have always given me a fair insurance quote that’s why I have been loyal to you”

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Posted 5 months ago

“Reasonable price and good service”

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Posted 5 months ago

“Very competitive quote. Had to make a few changes to the policy but found that the customer service was excellent”

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Posted 5 months ago

“Good service when I renewed, though for some reason I wasn’t sent a reminder, I hope this doesn’t happen again.”

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Posted 5 months ago

“Very happy so far with the service and I like the reminder for the payment every month”

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Posted 6 months ago

“Everything went very smoothly.”

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Posted 6 months ago

“Happy apart from a £25 charge for every little change. Never had to call them out yet, so can’t comment on recovery service. Customer Service staff seem helpful.”

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Posted 6 months ago

“Really easy renewal process. I was expecting my renewal to be overpriced like everyone else but it wasn’t , I was so glad! So far great company to deal with, just hope if I need them they are good then too!”

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Posted 6 months ago

“Very unhelpful when I wanted to change vehicle 4 months through policy. Lots of miss advice given! Staff training needs to be given! They told me the company they insured me with wouldn’t insure the new vehicle didn’t give reason just said I had to cancel policy with a £45 cancellation fees. Then take out another policy for 12 months which was over £300 found another company that had more on its policy for £186. Told cancellation fee would now be £45 plus £21 money outstanding on policy, received an email 4 days after cancellation with outstanding balance £66 said if not paid within 7 days it would be passed on to the dept collectors. Phoned today to pay and now told the outstanding charge is £105. The original insurance for the year was around £170. I’ve already paid £84 for 4 months + now the £105 cost more for the 4 months than a full year! Do not use this company if you are thinking of changing your car mid way through the year! Wish I had stayed with HALIFAX insurance who have been amazing! Lesson learned don’t go with an insurance company to save an initial £20 cheaper on renewal! Worst experience and now £105 less in my bank account!!! I was told by Yasmin customer service she would have to listen through the other callers telephone calls to see if I was lying about the information I was given amount the amount I owed. Will never use this company again worst experience ever received!!! 😡”

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Posted 6 months ago

“Great Service!!!!”

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Posted 6 months ago

“Great price and customer service was excellent”

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Posted 6 months ago

“Automated renewal. Went smoothly. What mor can I say?”

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Posted 6 months ago

Budget Insurance is rated 4.0 based on 1,712 reviews