Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,713 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Very dissapointed, After being with budget for 12 months and no claims i found my policy went up approx £10 ,instead of comming down il be looking elsewere next year”

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Posted 11 months ago

“Any time I've had to speak to anyone that isn't much of a wait and the staff are friendly definitely recommend”

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Posted 11 months ago

“Really good service and competitive price, will use again if service is as good as last time.”

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Posted 1 year ago

“Really happy with the service I received again this year from Budget. I queried my renewal price and my question and concerns were answered in full. Renewed again satisfied customer for another year.”

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Posted 1 year ago

“My insurance seems to be going up instead of down so not happy with it”

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Posted 1 year ago

“Customer service is very bad, unsatisfied, full of lies and promises”

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Posted 1 year ago

“Existing customer but prices still higher wish I looked elsewhere before renewal”

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Posted 1 year ago

“Good response from agent. Maintained premium at a reasonable and acceptable level.”

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Posted 1 year ago

“First year insurance premium was good . Upon changing the vehicle the quote trebbled for 3 different cars. I had to opt for a new insurance from a different provider for a fraction of the price”

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Posted 1 year ago

“Going to Change companies, phoned you and explained found cheaper your operative had a look and improved offer which we took. My question to you is why not quote me that price in the first place?”

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Posted 1 year ago

“Very helpful and understanding”

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Posted 1 year ago

“As always, easy to renew. Straightforward and cover just as required. Only complaint is the sizeable increase in building and contents cover. However having looked elsewhere it seems to be across the board. The proof of this particular pudding is not in the eating but in the claiming! And that’s when you find out how good your insurance is. But so far; no need.”

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Posted 1 year ago

“Policy renewal wasn’t extortionate.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Fast and simple very good service”

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Posted 1 year ago

“The first year is fine. Comes up for renewal and they mark up 70%. Disappointed as I have 5 properties and have to hunt around for a better deal”

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Posted 1 year ago

“Very competative”

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Posted 1 year ago

“Hassle free insurance renewal with quite good value for money compared to competitors quotes.”

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Posted 1 year ago

“Well,, I am really not happy! My monthly instalments went from £59.03 to £149.55 which is outrageous!!!!! With no exclamation to Why!!!!!! In the New Year, I am probably not going to be continuing with my policy!”

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Posted 1 year ago

“Good competitive rates for an older driver.”

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Posted 1 year ago

Budget Insurance is rated 4.0 based on 1,713 reviews