Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,761 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Write Your review

Tell us how Budget Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased budget insurance I am very pleased. With the quote”

Helpful Report

Posted 5 years ago

“Been with this incurance for about 3 years and now I'm happy to break up with them... Do not recommend them as you will have lots of trouble to win your claim...”

Helpful Report

Posted 5 years ago

“Budget insurance cancelled dd from there end and tried to charge me non payment cancellation fee. Avoid very poor customer service.”

Helpful Report

Posted 5 years ago

“Thiefs. Excessive fees”

Helpful Report

Posted 5 years ago

“Same as before as I said”

Helpful Report

Posted 5 years ago

“Good and easy. Cheap insurance.”

Helpful Report

Posted 5 years ago

“this has to be the worse insurance company ever filled out the online forms rang them to double check the online quote set up my insurance then, after i got my documents i had an email to say the information was incorrect as i had 2 fault accidents i never, so they put up the premium, then they wouldnt give me NCD and then new documents arrived and i noticed that my mileage i gave them was incorrect so they put the premium up again, even though they said they had listened to the recorded call. so after 14 days with them enough is enough i went back to my original insurers got new insurance £200 cheaper in the end ... absolute shambles Budget discraceful company”

Helpful Report

Posted 5 years ago

“Applied online and declared my claims with previous insurer. Budget said I had made another claim that I had not declared and doubled my premium. This is utter rubbish! Previous insurer wrote and emailed Budget on several occasions to confirm this is incorrect. Budget find a reason every time not to accept this information. They are an absolute scam and find any way of getting more money out of their customers. Their customer service is non existent. Unless you want a load of hassle AVOID AVOID AVOID!”

Helpful Report

Posted 5 years ago

“Stress free, no hassle, straight forward and I knew what I was paying for every step of the way.”

Helpful Report

Posted 5 years ago

“Avoid at all cost, very incompetent and unprofessional, they take your money, cancel you car insurance policy with no explanation. My misses will now be cancelling her car insurance as these idiots are also part of Halifax Car Insurance.”

Helpful Report

Posted 5 years ago

“I recently had to cancell my insurance because they would not cover my van because i had fitted security film to the side windows , a upgraded security lock , 24hour dash cam, grills to rear window, new seats, alloy wheels, and many other safety features , also upped the price by 20% for no reason”

Helpful Report

Posted 5 years ago

“Don't keep their promises”

Helpful Report

Posted 6 years ago

“Changed vehicle 3 months into policy, went from an audi a4 convertible s line to a Ford s max sport, price went from £17 a month to £44 plus the next one off payment £79. Checked price comparison sites and budget and others quoted half what i am now being charged. Will cancel and take the £50 hit ....ohh and don't forget the increase charge for paying monthly.”

Helpful Report

Posted 6 years ago

“Took out two car policies in July 2018, one for my wife and one for me. Wife changed her car in February 2019 from a VW Polo 1.4 diesel to a VW Polo 1.4 petrol model. We both have over 20 years no claims bonus. Monthly premium went from £12.53 to £28.47! No negotiation just a take it or leave it. Will not be renewing with them this year.”

Helpful Report

Posted 6 years ago

“rubbish sent proof of no claims 3 times they kept asking and threatening to cancel eventually I phoned oh god my ear was sore holding line whilst they tried to find policy eventually got it then told my 13 years no claims no good as on another car ?????? the punch line start at zero no claims an extra £48 or cancel at £50 cancelation worst insurer ever dealt with never again avoid at all costs clueless cheating robbers”

Helpful Report

Posted 6 years ago

“all prices seemed very high compared to go compare also had hidden extras”

Helpful Report

Posted 6 years ago

“The absolute most incompetent company I have ever come across. All I wanted to do was update my vehicle details. Passed round four different "customer service advisors" only to be told it couldn't be done. Cancelled my policy, went elsewhere.”

Helpful Report

Posted 6 years ago

“Worst insurance company ever!!!! Did a price comparison got a cheap car insurance quote so took the police out declaring a accident I had in feb 18. Had a email 5 days later saying increasing the policy by £120 A’s didn’t declare the accident. After ring then tried saying it’s showing as on my policy not my partners so had to adjust the policy. In the middle of trying to sort it as have a email from old insurance company (elephant who I have never had a problem with and so helpful l wish I stayed with them) hoping to show them the price the policy was always in my partners name and all declared correctly. Actually tempted to just cancel and take a new policy pour after reading all the bad reviews but will after pay £50 plus for the pleasure. Wish I saw the reviews before taking out the policy. Will definitely never use again!!!!”

Helpful Report

Posted 6 years ago

“After nearly a week of having no TV. And having spoken to 7 different people who have been no help what so ever, who have bot rang back, have not done as promised in the sales pitch on the internet ive cancelled the policy. They only care about your money. Which is made very obvious in the recorded message that goes on and on before you actually manage to talk to someone. Absolutely appalling. Just Rip up your cash and throw it on the bin. Very very very poor.”

Helpful Report

Posted 6 years ago

“Appalled by this company and their "solicitors". Falsified reports, astonishingly inaccurate advice, took years for any progress and despite being bedridden and unable to work as a result of the RTA caused by a drunk driver (also cannot sit or use either hand—severely disabled and in constant pain), £10000 was their settlement. Later discovered they'd falsified a medical report but by then after so many years was too ill to fight, attempted suicide, failed but this company has made life unlivable. Avoid. It is not worth ruining your life for.”

Helpful Report

Posted 6 years ago

Budget Insurance is rated 4.0 based on 1,761 reviews