Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,713 Reviews

76 %

of reviewers recommend Budget Insurance

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4.0

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Given the recent catastrophic hail damage in Gauteng, Budget Car Insurance have been excellent. Your Call Centre Agents, everyone of them were exemplary. Highly recommend Budget Insurance to all. It's more 7-8 years of excellent service. WELL DONE to all.”

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Posted 1 year ago

“No comment”

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Posted 1 year ago

“I complained that my insurance had gone up despite the devaluation in my vehicle & the lower mileage I attained. Budget reimbursed me a small sum which was well appreciated. Shame this wasn’t done from the beginning of the renewal - I guess it’s just the world we live in today with ever competing companies.”

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Posted 1 year ago

“insurance price went up too much for no reason”

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Posted 1 year ago

“I came to them via another company, I was expecting huge sums but have been pleasantly surprised over and over again this year it even went down. I have very little to do as they tell me how much and do I want to go ahead... I say you bet and they take care of it all. 'Paperwork' becomes available through your account online Tara everything over and done with, covered!!!”

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Posted 1 year ago

“I can never access my documents to print off the cert - its always got an error Poor Website”

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Posted 1 year ago

“After making an error with our car insurance price, Budget recognised it very quickly and refunded the extra charge and also compensated us for our inconvenience. Well done Budget!.”

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Posted 1 year ago

“Rang up to ask for a better quote on renewal, the adviser, without asking what other quotes I had, knocked down the price to a much more acceptable level, so I stayed with you.”

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Posted 1 year ago

“Excellent service and a great price, will definitely be renewing with you again next year thanks”

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Posted 1 year ago

“The online access is handy and whenever I have called customer service, they've been quick to help. The major downside is if you ever miss a payment, there's a hefty price increase on your monthly amount which I've never had with any other insurer.”

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Posted 1 year ago

“Excellent insurance for vans ,good customer service.”

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Posted 1 year ago

“Very good insurance for vans thanks”

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Posted 1 year ago

“Current service is ‘I’d pay more for a company I can talk too!’ The day of the accident they were amazing, it then fell in a heap!!! Sorry I won’t use them again, nor recommend them.”

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Posted 1 year ago

“Good service in every way”

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Posted 1 year ago

“Expensive renewal could of got cheaper but could not be bothered”

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Posted 1 year ago

“After buying a new car I phoned to make the change to my existing policy. To my great surprise I was told thru would not insure me for my new car. I was not given a reason. Strangely I was then told that actually they could insure my but quoted me a ridiculously high price £600 more than my existing policy for a car that should be in same insurance bracket. Then to add insult to injury they did not refund me for my existing policy as that would cover my cancellation fee. Would not recommend.”

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Posted 1 year ago

“Reasonable price good customer service”

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Posted 1 year ago

“Telephone service no problem. Your online website, a lot to be desired, I’ve given up trying to down load my certificate a paperwork! Oops there seems to be a problem, try again later🤦‍♂️😡!!!!”

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Posted 1 year ago

“A very good service, easy to use and very obliging staff. I am delighted with the service.”

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Posted 1 year ago

“Easy and fairly uncomplicated to understand. No interference unless requested which is perfect for the older customer.”

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Posted 1 year ago

Budget Insurance is rated 4.0 based on 1,713 reviews