Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.01

4.0 Rating 1,764 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,764 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“This company quoted one price and charged another, not impressed”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Budget Insurance renewed my house insurance quote without letting me know. They sent a renewal quote to my email which was never received. I then checked my bank statements and to my dis pear found the whole amount for the cover had been automatically taken out of my account. I phoned up to say the quote was way too high and i did not want to continue with them. They then tried to charge me 30/35 for a cancellation fee? I argued this and the lady eventually went down to 15.00 but insisted I be charged. my partner has worked in insurance and knows that cancellation fees do not have to be charged and I was disgusted that this charge was taken and the whole policy amount was just taken.”

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Posted 9 years ago

“I have received an excellent service at a great price, for all the reasons above I would recommend and use again.”

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(Van Insurance) - Posted 9 years ago

“lot documents to print off.”

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(Car Insurance) - Posted 9 years ago

“Easy policy to understand and purchase.”

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(Car Insurance) - Posted 9 years ago

“Does what it says on the tin no messing quick and easy”

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(Van Insurance) - Posted 9 years ago

“called budget THEY CHARGE YOU £75 TO CANCEL”

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(Van Insurance) - Posted 9 years ago

“Easy to use and helpful”

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(Car Insurance) - Posted 9 years ago

“I was victim in an accident, not my fault, budget couldn't understand I was reporting same for reference only and to obtain advice on what to do regarding the guilty party's insurance co. I also was not aware that Axa wrer the underwriters of my policy or I would not have bought. they have cheated before and did again by not insuring my courtesy car because my insurance policy value was less than needed to cover the car provided, unless of course I was claiming through them and then they could recover cost from guilty party, but I agreed to let their insurers repair my vehicle, whereby Axa didn't get the chance to dig their arm into the other party. leaving me with a banger of a courtesy car. I will never take out insurance that has anything to do with Axa.”

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(Car Insurance) - Posted 9 years ago

“good service all round”

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(Home Insurance) - Posted 9 years ago

“No problems. I would recommend”

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(Car Insurance) - Posted 9 years ago

“Great service recommend to friends and family”

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(Car Insurance) - Posted 9 years ago

“Very knowledgeable customer services .They dealt with the claim for my accident with ease (Non fault). Very good quality of service. Would recommend to others”

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(Car Insurance) - Posted 9 years ago

“i have been driving for 30 years with full no claims bonus and clean driving licence but when i went to change my policy over to a new car they told me i couldnt do that. they said i would have to cancell my policy at a cost of £75 and take out a new policy to which they quoted an extraordinary price to which i have never heard before in my life needless to say i cancelled at an exspense of £75 to myself and went elsewhere so no i definately would not recommend budget insurance company to anyone.”

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(Car Insurance) - Posted 9 years ago

“Great company”

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(Car Insurance) - Posted 9 years ago

“The service is exceptional.”

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(Car Insurance) - Posted 9 years ago

“very poor communication during my claim and tried to say i was not covered for to and from work also offered me a different repairer after my van was already under repair with there choice other than that no communication what so ever will hear from them when they want my money for new policy.seeing it was my first claim in 40 years of driving thought they would have been more helpfull”

Helpful Report

(Van Insurance) - Posted 9 years ago

“One important thing for me was the date of direct debit. I stated 1st of month but it is being taken around 17th or 18th of month for some reason. Not what I asked for.”

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(Car Insurance) - Posted 9 years ago

“It was very easy to add another driver on the insurance policy.”

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(Car Insurance) - Posted 9 years ago

“Cheap and cheerful, never waiting on hold, calls answered straight away. The web portal works well and policy changes can be made there. Only downside is they will charge you for everything, admin costs apparently.”

Helpful Report

(Van Insurance) - Posted 9 years ago

Budget Insurance is rated 4.0 based on 1,764 reviews