Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

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3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would go on with the company. There were no issues at all. Maybe only mobile assistance could be faster.”

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(Car Insurance) - Posted 5 years ago

“Very pleased with vastness of getting insurance for my vehicle”

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(Car Insurance) - Posted 5 years ago

“The worse car insurance out there. Emma Uren ignored an email for 2 months and has now cost me my insurance. They have cancelled the insurance without warning because my previous provider doesn't have a fancy logo printed on their no claims information. That is enough for me to be told my insurance expired yesterday!”

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Posted 5 years ago

“Took out car insurance. Made a claim as it was not my fault (third party was an 18 year old who had a license for about 3 months) however as it was a mini roundabout they said it had to be 50-50 fault wise. Said they would chase up third party after 21 days, I even had to find the council contact details for the CCTV which I gave them. This would have cleared my claim to a no fault claim however long story short they didn't contact them; the council deleted the footage after 31 days. If you want an insurer that doesn't do what they are getting paid to do, go right ahead. Definitely has taught me a lesson.”

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Posted 5 years ago

“Friendly staff, very helpful, first class service. thank you. 5 star.”

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(Car Insurance) - Posted 5 years ago

“Really easy to deal with and very helpful well I wanted to add my son to the policy.”

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(Car Insurance) - Posted 5 years ago

Hello, Thanks for leaving a review. Great to hear that we were able to meet your needs, we hope to see you again soon. Regards, GoCompare.

Posted 5 years ago

“I had 2 months left on my policy when I purchased a new car. I called Churchill to cancel my policy. I was charged nearly £50 to cancel my policy which was around the same price as keeping the policy running. I feel exploited as I’m paying for a service I am getting. Buyer beware.”

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Posted 5 years ago

“Despite my informing Churchill (on 13th February, spoke to Diane who assured me she'd made the change on their system) that I did not want to renew with them (prior to my policy expiration 11 March) I got a letter saying they'd autorenewed on 15th March - four days after expiration. I phoned on 15th, spoke to Kirsty who assured me absolutely that it was cancelled and that they would definitely not take payment. Today, 19th March, I see that they've taken a random amount £204.96 from my account. This is outrageous - I have only just enough in my account to prevent this making it overdrawn. Do not deal with these people - even if you record dates and names they will still take your money. They can only be just this side of legal behaviour.”

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Posted 5 years ago

“Good enough policy for the money”

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(Car Insurance) - Posted 5 years ago

“For the first time in my life I made a claim on my Household Insurance Policy. Because of the circumstances I could easily have exaggerated the claim, but I didn't. I had all my the facts in place, with supporting evidence. It was dealt with so Professionally, and within 7 days a substantial settlement was agreed, and payment to my Bank received 2 days later. Both Policies that I have with Churchill have just been renewed ( Home & Car). They have gone up, and we are always being encouraged to "shop around" Not a chance! For piece of mind the extra cost is worth paying. Well done Churchill.”

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Posted 5 years ago

“One of the easiest agencies to deal with for motor insurance.”

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(Car Insurance) - Posted 5 years ago

“Disgusting treatment my vehicle was damaged by a Churchill customer and went in for repairs and was return to me with a broken front spring. My vehicle was in perfect working ordered and have proved this via pre work checks yet neither the body shop or Churchill are willing to pay for the work as they it’s wear and tear! So I’m £120 out of pocket for something that’s not my fault. What shocks me more is they deem this acceptable! Avoid at all costs”

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Posted 5 years ago

“ok insurer, not the cheapest. MOST ANNOYING ADVERTS ON THE PLANET; if it wasn't for comparison sites I wouldn't have used Churchill because of their inane adverts: change your advertising agency for God's sake.”

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(Car Insurance) - Posted 5 years ago

“I have been a good customer for 6 years and Churchill just kept putting up my premiums every year. My fault for thinking they would value my custom and not con me! I was paying £710 a year with Churchill and have just gone to RAC for £188. I am so anniyed with my self for trusting this company to have my best interests at heart.”

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Posted 5 years ago

“Very easy to deal with and pleasant”

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(Car Insurance) - Posted 5 years ago

“Awful company - did even bother to inform me about a claim made against me. Terrible communications, no information and try to sneak up insurance each year. Will never use again.”

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Posted 5 years ago

“Very good support and quick service”

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(Car Insurance) - Posted 5 years ago

“had a wine spill on laptop call minder said unlikely to repair £350 laptop so they collected it and next thing a text saying they are repairing it returned weeks later with win 8 not win 10 it left with and not working the touchpad dead called in local tech who after two hours gave up and said buy a wireless mouse, lost all win 10 stuff and cant use it away from home, wont update to win 10 even though I have a license. did finally reimburse excess but refuse to remove claim from file penalising me with next insurer and to top it off said if I renewed with them it will cost an extra £113.00 easily the worst company I have ever had the misfortune to deal with ever avoid avoid”

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Posted 5 years ago

“worst company I have ever dealt with, happy to take money off you but when it comes to payingout not so keen, got case at omnibusman at moment against themhopefully cost them few pounds out their profits, a would not advice anyone to take insurance with this company stay well clear”

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Posted 5 years ago

“N/C”

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(Car Insurance) - Posted 5 years ago

Churchill is rated 3.7 based on 1,337 reviews