Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,336 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

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Metrics

3.7

Based on 1,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been well pleased with Churchill insurance a lot cheaper than these robbing clowns over here and most likely be renewing my car insurance in March with CHURCHILL insurance company love them”

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(Car Insurance) - Posted 5 years ago

“It was an easy process. Information given was clear. What is and isn't covered and what the different options offer was there with no pressure to go one way or another. All in all I was pleasantly surprised by how easy it was.”

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(Car Insurance) - Posted 5 years ago

“very good”

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(Car Insurance) - Posted 5 years ago

“Well, what to say as still shocked by Churchill's response to claim. Unfortunately, my husband slipped whilst getting into the bath, he damaged his head, arm and has 8 stitches in his heel of his foot which went through the side of the bath. Churchill have offered to patch the bath and tile damage. Anyone knows that the strength would be gone from the bath, we were advised by 2 builders one who patched the hole for us as a temporary repair, as only bathroom we have that not to use the bath too much as it could collapse. Really does make you think about insurance, would they want that repair in their house, I don't think so. If anyone is looking to use this Churchill, just remember they want to use the cheapest options to sort problems out, in my case, I will pay and get the job done properly and look to find a decent insurance company.”

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Posted 5 years ago

“Never claimed before in over 20 years of driving until this year...have to admit the Churchill team acted like Ninjas sorting my car out, arranging pickups and drop offs before you could say Chuck Norris! REally impressed, took the stress out the whole situation, thank you”

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(Car Insurance) - Posted 5 years ago

“Churchill is very good insurance”

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Posted 5 years ago

“Very helpful customer service and really easy to make changes to the policy.”

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(Car Insurance) - Posted 5 years ago

“..”

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(Car Insurance) - Posted 5 years ago

“Everything went smoothly, no problems what so ever.”

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(Car Insurance) - Posted 5 years ago

“Would never use again! Far to much hassle constantly asking for details to be send and threating to cancel constantly.”

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Posted 5 years ago

“Excellent service”

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(Home Insurance) - Posted 5 years ago

“As with all insurance companies the proof of the pudding will come when you have to make a claim. That said the Churchill car insurance policy was extremely competitive, easy to understand and provided better cover than my previous insurer at a lower cost. They are 5 star rated and provide regular e-mail updates on general motoring matters which are mostly a good read. My only criticism was when completing a "fun" online multiple choice motoring quiz they failed to provide the right answers and I could find no easy way of remedying this which made me feel somewhat "cheated" and having wasted my time. Renewal in a few months time will test whether I only received this good offer because I was a new customer with no record of claims in 40 years of driving.”

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(Car Insurance) - Posted 5 years ago

“I felt relaxed taking out my insurance with church hill. I am not an expert in details about insurance as it seems very complicated, but I feel comfortable with putting my trust in church hills hands and feel they will look after me as advertised. Thank you.”

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(Car Insurance) - Posted 5 years ago

“Always very helpful and polite staff it is actually a pleasure to do business with never had an issue and documents arrived very promptly.”

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(Car Insurance) - Posted 5 years ago

“Very good and efficient”

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(Car Insurance) - Posted 5 years ago

“Mixed messages cheap on line much hazzle further down! The right arm do not know what the left is doing! Some calm and some stressed people on the phones. Upfront with all but still problems with them... Don t go with Churchill not a great experience... You get what you pay for we will go back to a more professional company! A shame they are this way when so many uninsured drivers! We want to do the right thing... Avoid... deal with them at your peril you will waste much time...”

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Posted 5 years ago

“Churchill were spot on with insuring me very ifficient & straight forward doing it . I couldn't believe how much cheaper they were than saga who I had been with for sometime I will not be ringing them again ! &I would recommend Churchill to anybody . Thanks again”

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(Car Insurance) - Posted 5 years ago

“Brilliant website. Really good to have multiple choice.”

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(Car Insurance) - Posted 5 years ago

“Had to notify them of a change of address for car insurance to a safer area in a more secure coded parking area. The premium went up and a admin charge of over £20.00 was made. I inquired about cancellation, as they were now more expensive than other providers. Fee £50.00 to cancel, so had me over a barrel. Then the audacity to try and sell me home insurance! Churchill, you are shysters. Never again.”

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Posted 5 years ago

“Would never buy insurance from them again”

Helpful Report

(Car Insurance) - Posted 5 years ago

Churchill is rated 3.7 based on 1,336 reviews