Dial Direct Reviews

4.3 Rating 2,783 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How do I contact Dial Direct?

Helpful Report

(4 weeks ago)

You can contact Dial Direct by Telephone, Email and Live Chat.

Helpful Report

(4 weeks ago)

96.82%

Industry Average

“ Great service ”

- Jamie Gordon

“ This year the premium was lower than last for the same cover. All paperwork came on time very pleased with service Never had to claim so unable to comment on that side of the service ”

- Anonymous

“ Excellent service, Very happy with Dial Direct, Highly Recommended Xxxxxx ”

- Mr J McKeefry

Dial Direct Reviews

Customer Service - Good