Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.56

2.6 Rating 1,176 Reviews

39 %

of reviewers recommend Lloyds Bank

Company Reviews

Questions

Metrics

2.6

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Lloyds Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zaynab from Credit Card Fraud. Kind, caring and an Angel in human form!”

Helpful Report

Posted 1 week ago

“Lost money to a crypto scam? Contact recovery team now at Sup*reme*asset7*@*gmail.*com to start your full refund process.”

Lloyds Bank 5 star review on 24th March 2025

Helpful Report

Posted 3 weeks ago

“Contacted Lloyds Bank fraud team due to a suspicious payment, spoke to a woman named Zaynab from Glasgow. Ended up resolving my issue quickly and efficiently and was a joy to talk to. Above and beyond customer service❤️”

Helpful Report

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

“Bank Lloyds South Elmsall West Yorkshire review Elisha bank clerk. I would like to say thankyou to Elisha, who was from the Barnsley branch, but today working in South Elmsall. Elisha supported me with my banking app, and Teams app on phone. Elisha, was personable, helpful, attentive and able to show me how to use the App, safely and securely. She also set up an Teams call with an adviser, enabling me to discuss my finances and how best I can, gain interest etc. Thankyou great service.”

Helpful Report

Posted 1 month ago

“Rowena from the Hitchin branch was THE best & THE most helpful member of staff I’ve come across! Really listened with intent to help…can’t thank her enough! New Lloyds customer:)”

Helpful Report

Posted 4 months ago

“Using Lloyds for my car insurance was quick and easy.The price was excellent, £300 less than my renewal quote from another company.”

Helpful Report

Posted 5 months ago

“I was able to get my money back after conducting a thorough search and finding help through T O N E L I M I T E D. After weeks of manipulating me, these scammers are the ones who wrote the majority of the reviews on this site. All of these claims are false. folks, exercise caution.”

Helpful Report

Posted 6 months ago

“"Do not trust them under any circumstances! I had planned to exchange some coins for approximately $84,545. After submitting the cryptocurrency to the provided address, I waited patiently but received no response. I was furious. Thankfully, I was referred to the tech team at FORENSIC WATCHCOM Their guidance was invaluable and ultimately led to the successful retrieval of all my money from these scammers."”

Lloyds Bank 5 star review on 16th September 2024

Helpful Report

Posted 6 months ago

“I paid my tuition fees through the school's global payment platform and the school did not receive my payment after two weeks which was very unusual. I contacted both institutions on several occasions but no positive results. I finally resorted to Lloyds bank dispute and recovery platform. In fews hours later, I was overwhelmed by how this banking institution even credited my account pending investigation. I am an international student in the UK and my experience with Lloyds Bank thus far, has being extremely phenomenal. Lloyds Bank, the most reputable! Lloyds Bank, the most reliable!! Lloyds Bank, simply the best!!!”

Helpful Report

Posted 7 months ago

“I visited the Bedford Branch to organise a savings account on behalf of my Father, for whom I hold Power of Attorney. I am already registered on his account to conduct all banking procedures. I needed to attend in person to prove my identity before calling the Savings Team to open a new Savings Account. The person I wish to review is named Cheryl. She took about 2 1/2 hours with me, dealing with the struggles to organise this simple task. For various reasons, we kept going round and round in circles with the bureaucratic security system in the call centres, her calls being cut off, the online system having errors, etc. This led to Cheryl calling many different teams, including her Branch Manager, the POA team, the Savings Team, and the security Team; she worked very hard to achieve my aim. She never gave up; she deserves a medal for her determination and grit.”

Helpful Report

Posted 7 months ago

“Hi. I was few days ago to solve few issues. Miss Toulie help me. I receive a very good trataments, she help me to solve all my problems. That's was amazing. Thank you so much”

Helpful Report

Posted 7 months ago

“Went in today & the Branch Manager was so so so helpful & understanding dealing with my sister's bereavement (she actually had tears in her eyes) I was so overwhelmed by how helpful the manager was, I can't express in words how Greatful I am for today, BLESS HER”

Helpful Report

Posted 7 months ago

“Today I had a really positive experience in Lloyds Bank in Cambridge. Jayeeta was extremely helpful. She was efficient and knowledgeable, going the extra mile to help me to complete the task I had gone into the branch to achieve. In an age of online banking it is a really wonderful to experience outstanding face to face support. I commend Lloyds for recognising Jayeeta's skills and I hope she is given the recognition her dedication to her customers deserves.”

Helpful Report

Posted 8 months ago

“I am elderly and I live on my own. I recently changed my bank account to Lloyds online banking. I had to seek help at the Ashington branch and they were so helpful. They were so pleasant making my move a smooth and simple procedure.”

Helpful Report

Posted 9 months ago

“Lloyds has always been reliable,helpful faaultless.Richmond branch particularly.abd kingston.Very happy with their sevice c.vigurs.”

Helpful Report

Posted 9 months ago

“Richard helped to put my mind at rest when an unauthorised company tried to take money from our joint account. He has definitely been so very helpful and was also very friendly, listening to all my worries over scams. As an elderly person and cared, married for 66 years, I value Lloyds bank looking after me. Thank you, Richard.”

Helpful Report

Posted 10 months ago

“They rang me on friday to advise that i was paying to much car insurance so i shopped around and got it half price”

Helpful Report

Posted 10 months ago

“So pleased with the service i got at London Bridge last week. I needed help making a transfer and was assisted by John who made it so simple for me. He was polite and didn't make me feel old which I was very grateful for. Thank you again John.”

Helpful Report

Posted 1 year ago

“I visited the Ramsgate Lloyds Thursday 28th March. I spoke to a lovely lady called Nicky. I was there to close an account and Nicky was extremely helpful and communication was excellent in helping and giving me advice. I would like to thank both Nicky and Lloyds.”

Helpful Report

Posted 1 year ago

Lloyds Bank is rated 2.6 based on 1,176 reviews