Marks & Spencer Reviews

2.1 Rating 1,183 Reviews

25 %

of reviewers recommend Marks & Spencer

2.1

Based on 1,183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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How is accuracy and good condition of items delivered by Marks & Spencer?

(1 year ago)

Greater than 49% of reviewers feedback is Marks & Spencer delivered accurate and undamaged order.

(1 year ago)

63.59%

Industry Average