MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They might be cheap however they wont support you in a claim, they will make sure that you dont get the money will find any excuses to make you appear as a liar so they dont have to pay. Also I was one day over the 14 day limit which cost me 300 pounds I payed 600 pounds for my insurance and i got back 300. I would not recomend them”

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Posted 7 years ago

“Avoid this scamming lot took insurance out 20th February fully comp for zx10 r value £4500 170bhp missile in April asked to change vehicle to 70bhp yamaha mt 07 same value modern abs brakes etc quoted a additional £111 on top the dearest quote elsewhere was £95 so I asked to cancel no refund due to extortionate admin charges from BIG ED pretend to be bikers just scammers hiding behind small print use at your peril this lot will pin your shirt right up go to bennetts or Carole Nash avoid m c Edwards please.”

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Posted 7 years ago

“Fantastic service! Had a flat tyre and stuck 15 miles from home. Simply called them and within 30 minutes I was at my mechanics! Brilliantly organised, so happy with everything. They keep in touch with you all through the entire process. Would highly recommend. Thank you MCE.”

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Posted 7 years ago

“I just cancelled my insurance policy after 9 months because I sold my bike. It figured out that they doesn't do any refunds because this is their "cancellation policy" (I pre-paid 12 months) so they just kept the rest of my money for free. Nice business deal! Wish I could have a business like this! This is simply a bloody robbery.”

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Posted 7 years ago

“every time i call i spend at least 20 minutes in a call queue waiting for someone to answer the phone. even after making a complaint - the next day when they called me back they left a message and a number, i called the number and had to go through the standard IVR which involved more waiting. will be adding excessive cost of calls to my request for compensation”

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Posted 7 years ago

“No documents on date of purchase. Shocking customer service when I called to ask for them (18 days later!)”

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Posted 7 years ago

“very sharky practices when trying to change my bike near to the end of the policy. told me to ring back within 1 calendar month of the policy expiry to they could do an 'early renewal' and 'not lose my NCB'. questioned why i would lose my NCB in any case - was fobbed off and told to ring back. rang back 1 calendar month from renewal to change bike - was told i would get an early renewal. was also told that cover would be granted from 1 month prior to renewal until the next years renewal date. despite getting a years NCB and additional experience my 'renewal premium' was dearer than previous year. when i inspected the documentation i had been sent I noticed that they had charged me a £288 'administration fee' in order to inflate the premium back to what my first years monthly payments were AND the renewal date was then dated from the month earlier date for 12 months and not from when the actual policy renewal was due. Thereby costing me a months cover. WATCH this early renewal offer - its a scheme so they can inflate their sales figures, charge ridiculous fees and overlap policies to cost customers cover. I will be raising this with the FCA and the Financial Ombudsman.”

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Posted 7 years ago

“MCE provided all the cover I need at a very competitive price, and all my relevant documents were emailed within a couple of hours. No messing around with needless correspondence just simple great service. This has filled me with confidence and persuaded me that MCE will be my first port of call for all future insurance needs.”

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Posted 7 years ago

“Best quote best cover”

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Posted 7 years ago

“phoned the 0844 3386888 which was on my renew documents only found out today on my phone bill it the call cost me £19.38 and yet person at the call centre never mentioned about calling this line”

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Posted 7 years ago

“Never had a problem with MCE. Free addons are attractive”

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Posted 7 years ago

“Got pulled over by police for no insurance mce put wrong reg on policy very embarrassing!!”

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Posted 7 years ago

“a great quote and easy to insure online”

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Posted 7 years ago

“If you've taken out a policy on a provisional licence and you pass your full test during the year. Don't bother notifying them. You'll get stung to the tune of £100 + if you do. Not happy at all >:(”

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Posted 7 years ago

“Service was quick and easy what more is required.”

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Posted 7 years ago

“Be prepare to wait 2 hours in the phone if you want to speak with one of the adviser!”

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Posted 7 years ago

“quick and easy to understand”

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Posted 7 years ago

“I can't understand why you can't give a 0 rating? from the day I took my policy out I still never received my documents, even after numerous phone calls. Tbh the old saying you get what ya pay for is right. I've had 2 claims with this insurance the first one took over a year to pay out, after being passed from pillar to post. The 2nd one is still on going, which I'm being penalised for their taking money off me because I didn't have full service history wtf? I'm not going to name any names but if people have dealt with this certain person they will know who I mean when I say this, they pass the book, they come up with alsorts of lies, they tell you their gonna put you on hold while they ring someone else. But I spoke to someone else who said I'll call you back in 5 minutes when I've rang the other team. What a load of bull. Stay away from these corrupt ?!@&?!&@. If I do eventually got another bike I won't be using these again!!”

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Posted 7 years ago

“I've been with MCE for a number of years now. I haven't had to use any of my "policies" though, but the price is right for what benefits come as standard.”

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Posted 7 years ago

“still waiting for them to email my documents after 3 weeks and countless phone calls to chase them up.”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews