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MCE Insurance Reviews

4.0 Rating 5,335 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,335 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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The policy was good and the price was great
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Posted 7 years ago
Eventually got reasonable value insurance with a reputable company
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Posted 7 years ago
the price and the ease of renewing
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Posted 7 years ago
Got a quote from MCE insurance on line which was very quick and easy to do. Once I received the quote I decided to contact MCE just to clarify a couple of points then completed my insurance on line in a couple of minutes all done.
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Posted 7 years ago
Value for money
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Posted 7 years ago
Easy to do business with, competitive price, so remained with you for a second year. Only negative was the speed at which the agent ran through everything at the end, which needs to be slowed down if you expect people to follow what's being said!
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Posted 7 years ago
3rd year with MCE as they have beaten everyone else on price and cover again Thanks MCE
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Posted 7 years ago
Very efficient answered the phone in a timely manner. Everyone was very informed/informative and helpful. Hope I don't have to make a claim. Price was very competitive. Cover was what I needed.
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Posted 7 years ago
Easy to quote and renew!
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Posted 7 years ago
The young girl was training and she did brilliant. She kept everything simple fast and easy, high 5 to her and the lady that was training her on her 1st day.
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Posted 7 years ago
Managed to sort out a vaguely decent deal for my insurance... still daylight robbery but at least I'm insured...
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Posted 7 years ago
Completely inconsistent policy quotes
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Posted 7 years ago
I had a policy out and I had two payments left. The only emailed I received before they cancelled my policy was a normal email saying thank you for choosing to have ur policy emailed not realising there was an attachment to say I missed a payment then I receive another email a week after they cancelled the policy saying we've cancelled they cancelled it on the 28th I recievd the email on the 4th I rang on 7th as soon as they were open. I phoned them up to make the last payments and pay the arrears and charges and I carnt because they've terminated with no actual information but one email that says thank you,so now I lose a years no claims and have to start a new policy because they would rather terminate after almost a years payments well I won't be using them again.
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Posted 7 years ago
they take your money fast enough but try getting in touch with them, avoid this bunch of marketing scum, go to a decent company instead all big ed and no brain
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Posted 7 years ago
Very poor assistance from multiple staff memebers. Only a select few try to go above and beyond to help you whereas the othets pass you around like its a game pf pass the parcel. I chased a hire bike for 2 weeks and when it finally turned up, the fuel cap wont open so i am still without. And a month later still none the wiser what is happening with my bike. Long story short, these guys are very wuick to take your money but have no interest in helping you when the time comes.
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Posted 7 years ago
Had too make a claim through no fault of my own then had a shock when they were asking me for a payment on my insurance and also added a additional £30 rang them up and said i am liable for the full length off 1 year and have too settle the amount as i am liable when originaly rang they didnt even know i had made a claim
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Posted 7 years ago
Was a bit confusing at the beginning as I tried to renew online as suggested via MCE email promo but it did not work with my Multibike insurance. After a couple of tries I had to do over the phone in the end which was easy enough. All went through ok and I received an email that I can download my documents. Good! What I did not understand is that I received two emails that my Insurance had expired with the previous policay number. It was not regoginised that I had renewed since. This was not helpful at all and I was worried that there is an issue with the renewal or that it did not get through. After double checked (payment & policay) all was fine. This I found more confusing than helpful.
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Posted 7 years ago
Online quote was highly competitive, took policy out online - VERY easy! I paid online, got an email asking me to register my policy straight away. I registered and ALL my documents were there, the whole process took 5 minutes. I am not sure what previous reviewers were doing wrong when they say it takes a hour for the docs to arrive??! I can recommend so far... although the true test of any insurance company is when you come to claim (hopefully you never will!).
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Posted 7 years ago
avoid like a plague. they are all a bunch of crooks. specially one customer adviser 'IF'. pay a little more money and buy from a competitor
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Posted 7 years ago
scammers. should be able to leave a 0 start rating or a negative rating.
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Posted 7 years ago
MCE Insurance is rated 4.0 based on 5,335 reviews