MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to get set up my insurance great price added extras as standard where other insurers want to charge extra great job mce value for money many thanks.”

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Posted 4 years ago

“Good price, and easy to set everything up. Recommend.Paul”

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Posted 4 years ago

“Awful customer care, they just don’t even pay attention to your requests and enquires.”

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Posted 4 years ago

“Tried to renew my policy. MCE don't tell you what your new premium will be so you have to go through the whole rigmarole of getting a new quote. Having got the quote I tried to pay and after entering my card details it said transaction hadn't gone through. The same thing happened last year but it transpired the transaction had in fact gone through (I found out when I checked my card statement). So I waited a couple of days but nothing came through on my card statement. I tried ringing to complete the payment but gave up after an hour on hold. Eventually I managed to pay by ringing a different option - call centre in Asia somewhere who didn't seem to know what they were doing but did eventually take my payment although by that time it was more than the quote I had. Live Chat was useless by the way.”

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Posted 4 years ago

“Excellent price, easy to complete on line forms, no fuss and no hassle. I would definitely recommend MCE.”

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Posted 4 years ago

“Great as always”

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Posted 4 years ago

“Simple problem, quickly resolved to my satisfaction by extremely professional staff.”

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Posted 4 years ago

“Took a while on the phone and the web chat didn’t work for my query. Staff are friendly and efficient, although did get cut off a couple of times. Got there in the end! Regards”

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Posted 4 years ago

“Trying to get through to MCE was a painful experience. No one answers the phone! Made 3 calls to try and get through to them all with the message " one of our operative will answer you call shortly, thank you for holding. I called on my mobile. . No notification it was a premium line number. Looked at my phone bill the other day. . £25 charge for trying to get through to them. That's now on top of what I payed for the insurance. NOT HAPPY!!!! I did try the live chat before calling on the second on hold call, but they seemed lacking in knowledge for the question I needed answering so had to call a third time and just wait on hold for someone to put their coffee down and answer a call. After getting my insurance and paying for it I waited for confirmation by email and the policy they said they would send. . . Nothing! Had to go on live chat and ask for it to be sent. Then received the email with everything while on live chat. The whole experience was frustrating and painful and puts me off from contacting them again as it's firstly going to cost a fortune and the operatives don't sound like they are particularly interested in selling you the insurance anyway.”

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Posted 4 years ago

“The 08443386888 costs you an arm and a leg £11.19 to renew my insurance. Pure profiteering”

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Posted 4 years ago

“Been with MCE for a number of years , got a good price Again and buying online was straight forward.”

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Posted 4 years ago

“Have been with MCE for a number of years. Never had a problem. I am more than happy with the service.”

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Posted 4 years ago

“i have only one concern, when i was given free brake down cover i was not told at the start i had to be more than 2 miles away from my home address to get help? but apart from that i have had no problem with them and i have renewed again.”

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Posted 4 years ago

“it was OK, pleased to have Adam's help. I always ensure my bikes with MCE for peace of mind.”

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Posted 4 years ago

“Great value insurance and a great service. I’ve used MCE several times and had no problem”

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Posted 4 years ago

“Very good service will be advising to friends and family thanks”

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Posted 4 years ago

“brill 10/10”

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Posted 4 years ago

“Excellent service 👍”

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Posted 4 years ago

“I have insured my motorcycles with MCE for quite a few years now and found them to be very good. I had an accident 3 years ago which wrote off my bike and they handled the claim excellently. I was back on the road with a new bike within 8 weeks, so very happy. I presently have 3 bikes insured with them and was happy with the renewal premium. Good service all round. Thanks.”

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Posted 4 years ago

“Very easy to use website my 3rd year with Mce .”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews