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Privilege Reviews

3.8 Rating 592 Reviews

72 %

of reviewers recommend Privilege

Company Reviews

3.8

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot comment on claim service as I haven't had the need to do so.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very pleasant and helpful”

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(Car Insurance) - Posted 9 years ago

“Rumxcoke@hotmail Good service great price.”

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(Car Insurance) - Posted 9 years ago

“Have not had any problems to date”

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(Car Insurance) - Posted 9 years ago

“Easy to complete the insurance details and receive the relevant documents”

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(Home Insurance) - Posted 9 years ago

“Fast and easy to get a quote”

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(Car Insurance) - Posted 9 years ago

“A painless exercise which got the result required, well done.”

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(Car Insurance) - Posted 9 years ago

“Renewal quote £100 dearer than online quote. That's just dishonest. Refusing to confirm current no claims status to new insurer.Failed to resolve windscreen claim saying not received email.Not calling back when promised.Have apparently paid out £7600 compensation to an Asian cab driver for personal injuries sustained in a 1mph accident and don't seem concerned that I stated my belief that fraud has occured etc, etc”

Helpful Report

Posted 9 years ago

“Not sure how this works however I received a great service from these guys, I was unsure for a bit as I insurance my car on my provisional before I passed and the service was great. Fab prices too,”

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(Car Insurance) - Posted 9 years ago

“Can not fault them at all. Have not made a claim this far and di not wish to do so. They apear to very professional in all they do.”

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(Car Insurance) - Posted 9 years ago

“Disputed a claim and left me out of pocket for damage caused by another driver to my vehicle. Also, communication was very poor and I had to chase them - was told a decision on my claim would be made within 5 working days and, after several phone calls and emails, this took three weeks. Would not recommend.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I had an issue whereby privilege wrote to me about it, I called them and I'm still waiting for a reply but I know I never did what the party that called privilege said I did, but I just did not get an apology letter from them.”

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(Car Insurance) - Posted 9 years ago

“Brilliant customer service will be renewing with them again this year cant rate them highly enough.... Keep up the good work”

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(Car Insurance) - Posted 9 years ago

“Have not needed to contact them .....but that is what you want, hope it stays the same. Then we might get a reduction in the cost of the policy!”

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(Car Insurance) - Posted 9 years ago

“All very good we where in Spain at the time we purchased”

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(Home Insurance) - Posted 9 years ago

“Helpful and easy to deal with when I needed to amend my policy”

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(Car Insurance) - Posted 9 years ago

“Have no complaints and are therefore satisfied”

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(Car Insurance) - Posted 9 years ago

“Very good service and price”

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(Car Insurance) - Posted 9 years ago

“Privilege insurance lied to me that they could send my proof of no claims by email. This was on Friday 9th Oct. I waited for my email, on Monday I chased it up only to be told that I had "unintentionally been misinformed" by the call handler. After countless apologies, I was promised my documents were in the post. Privilege were more than impatient when my previous insurers were just as slow when issuing documents, and they refused to get in touch with my previous insurers. Oddly enough, thy offered me that my new insurers could phone them. One rule for them, one different rule for me. God knows what would have happened if I had to make a claim. They also messed up paperwork when renewing my insurance with them, and could not even find their own PNCB... A bunch of clowns, but at least they were cheap.”

Helpful Report

Posted 9 years ago

“I was pleased with the initial quotation from Privilege, including insurance of my No Claims Discount, and there were no hidden costs. I received clear answers when I needed to upgrade my recovery policy to cover a trip to the Isle of Man, and also to a request to transfer my insurance to a new car during the year.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Privilege is rated 3.8 based on 592 reviews