Prudential Reviews

Name: Prudential
Rating: 1.28

1.3 Rating 310 Reviews

7 %

of reviewers recommend Prudential

Company Reviews

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1.3

Based on 310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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Prudential 1 star review on 29th March 2025

Harold

Prudential 1 star review on 21st March 2025

Lucas

Prudential 1 star review on 5th September 2024

Morrison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute garbage company. Get your money away from these people ASAP. They are terrible. They gave me info I would receive my money on a date. Then when date arrives there is a hold up on my money. They can't give answers and they are terrible.”

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Posted 3 months ago

“Happiness and Joy can't express exactly how i feel now after recovering all what i lost to this investment scammers who took everything from my retirement savings, I was even so scared to tell my children about it for almost five months, not until i met my highschool mate at the bus station near the metro downtown and discussions led me to mention my problem and she gave me solution to it. She introduced me to TheresachinRecovery INC, these guys here at TheresachinRecovery INC gave me a very amazing and professional support after contacting them with Email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 they helped me do my recovery and i got everything back even with a little extra due to the rates/inconveniences. If anyone here has the same issue, do not hesitate to reach them. Remain Blessed!”

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Posted 4 months ago

“Everything ! This is the most inconsiderate company I've ever delt with.”

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Posted 4 months ago

“I was permenently disabled over 16 years ago at age 53. I had 3 whole life insurance policies with Prudential. I had to cash two in due to my disability. My agent never told me that the premiums would be paid by Prudential by waiver of premium. The one policy I kept was granted waiver of premium but then Prudential took that away! An attorney Mr. Cohen was so inhumane to say the least. When the new CEO Charles Lowery took over I contacted him and his secretary called me at home and apologized and refunded my premium payments and reinstated the waiver of premium. They put me through so much harassment. I have had 4 major surgeries the last one was over 4 hours . I need another one in 2025. Prudential is just one of the corporations mentioned in a book that I am writing. I have taken on corporations even bigger than Prudential and have changed their advertising and management policies. My book will be out in 2025 and will be truthful as my experiences will be detailed in full. The Lord will guide me.”

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Posted 4 months ago

“A disgrace of a company. They must pay off the right people to keep their worthlessness from being investigated on a federal level.”

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Posted 4 months ago

“My mother in law has long term care with them. They are the most difficult company to work with. Can only file claims by US mail or fax then they forced us to do ACH and are now denying claims stating the forms are incomplete. The forms were not incomplete. They are now 2 months behind on reimbursements and we have followed their rules and jumped through hoops getting a new account setup for the ACH transfers. If a company can deposit funds they can also take funds. Who is their right mind would grant access to a main account? Think long and hard before you do business with Prudential.”

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Posted 4 months ago

“The Prudential phone number that handles the phone calls are not honest because my mother asked if there is a Prudential office where she can come and speak to somebody in person and they told her that the only office they had was located in New Jersey. My mom always needs an interpreter and everytime they put the interpreter they disconnected her phone calls. I found a Prudential office located in Miami. I would not recommend Prudential business to anyone. Their service attention and courtesy towards their clients wether is by phone or in person they are not willing to keep the client the kindness and attention needed poor service.”

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Posted 5 months ago

“Our Mother passed & we filed a claim for her policy. 7 months later we still can not get the policy paid out. Every time we talk with someone on the phone they have something different to say. Going in circle for months now. I would NEVER recommend Prudential to ANYONE”

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Posted 5 months ago

“I regret using this broker for my investments and placing my trust in them. If I hadn't sought for help, I would have made a grave mistake. My involvement with COVSECLTD.COM was crucial to getting my money back. If you find yourself in a similar situation, I suggest contacting them.”

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Posted 5 months ago

“I strongly caution others against investing with this company, as entrusting them with my funds was one of my most regrettable decisions. After investing my savings, I fell victim to their deceitful tactics, and they continually demanded additional payments for taxes in order to access my funds, all to no avail. I ultimately sought assistance from the team at COVSECLTD •com, who worked diligently to track down these fraudsters and recover my lost funds. Their dedicated experts were instrumental in helping me reclaim what was rightfully mine.”

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Posted 5 months ago

“What a scam! Denied my accident claim on my fractured foot! I provided all the documentation they asked for and so did the doctor and They came up with every bs excuse to deny it! But they make sure to take that biweekly payment though! Never again! I wish I had of read reviews before signing up with them! Seems like a common occurrence which is sad! Don’t know how they’re still in business! DO NOT USE THIS COMPANY!! Zero stars!”

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Posted 5 months ago

“My husband died quite unexpectedly of a massive heart attack He worked at Fed ex, he had a life insurance policy with prudential through the company We have 2 children that were in high school at the time and bound for college The policy was for 100,000 I didn’t receive a penny of it They said he didn’t disclose he had high blood pressure on his application Though my husband worked at Fed ex 10 years he signed up for said policy a little less than 2 years before his death, that’s how they wrangled out of paying out, there is a 2 year clause where prudential can fight to not pay Was truly devastating to us”

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Posted 6 months ago

“My son was injured and they denied his claim as if he injured himself on purpose. They have no problem taking your premium but aproblem paying a legit claim. Don't waste your money. they're a scam.”

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Posted 6 months ago

“I regret not being able to assign 0 stars because they don’t deserve 1 star I have had many dealing with insurance claims and various insurance matters with a number of different companies. I have never felt so crapped on. I have also never tried to liquidate a life insurance policy and found this process to be exhausting with Prudential My first phone call with them regarding this was July 30 and as of today October 22 I still have not received the proceeds. A gentleman in a local branch, DJM, seems able to help but I’ll believe it if I ever receive the check Totally disgusting”

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Posted 6 months ago

“Everything is so slow, terrible customer service. Even sending a edoc for signature they need two to three working days to prepare! So inefficient! And after that some more working days to process... Unbelievable how slow they are!!!”

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Posted 6 months ago

“Avoid any financial hazards by avoiding the area. They adamantly call for increased investment, citing market trends. I declined and asked for a return of my initial investment, and they severed contact with me. I never got my money back. I have documentation showing that my funds and communications were stopped, but MR lilo__grace__75_( AT )_gmail_._com ) was able to return all of my profits to me in a couple of days. You could try them out. whatsapp:+1=(60 5)=691=46=12”

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Posted 6 months ago

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Posted 6 months ago

“I got involve trading with the company, my total asset was withheld for no reason, I couldn’t get my funds, I had to file a case report to lilo grace a well known recovery specialist who help in recovering back all scammed or withheld crypto from any scam companies provided you have the legal information regarding your trade, she was able to restore all my asset .get in touch with Email:: lilo__grace__75_( @ )_gmail_._com ) or whatsapp:+1-( 6-05 )-69-1--46-12”

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Posted 7 months ago

“It was a horrible situation, but I was recently duped by a prudential. Even though I made an effort to engage with the police and my lawyers to find a solution, I still felt frustrated and helpless. However, after I found A=I=X=A=L=T=D. COM, everything changed for the better. Their exceptional expertise and dedication made it possible for me to receive my money back. I am extremely grateful for their assistance in resolving this terrible circumstance. Their professionalism and commitment to their patients are very admirable. I wholeheartedly recommend them to anyone who has fallen prey to fraud and is searching for reliable assistance.”

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Posted 7 months ago

“I had the worst experience with a Pruco self IRA there fees to open and close are excessive $400 to onen an account and $200 to close as well as horrible customer service”

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Posted 7 months ago

Prudential is rated 1.3 based on 310 reviews