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Swiftcover.com Reviews

3.1 Rating 188 Reviews
53 %
of reviewers recommend Swiftcover.com
3.1
Based on 188 reviews
Customer Service
Communication Channels
Telephone
Avg Email Response Time
9 minutes

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Anonymous
Anonymous  // 01/01/2019
I took out home contents insurance for my flat but when i cancelled my plan and moved i was sent threatening letters stating I owed money. I since found out that my letters were sent to my old address (useful!) Eventhough they had my email. The fact i paid my direct debit and was charged an extra £21 for absolutely nothing means i'll never be using this company again. I was given a very short deadline of 4 days to pay the extra money that they wanted to take from me.
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Posted 8 years ago
Wonderful Company ,Wonderful People.
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(Home Insurance) - Posted 8 years ago
They were so helpful setting up the insurance!! Quick and easy!! Can't fault them!!
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(Car Insurance) - Posted 8 years ago
I recently had a terrible experience with my VW Toureg engine being completely ruined by a flood, but I have to say that Swiftcover were excellent in every way. Kind and helpful advisors. Fast payment, good replacement car, and a painless experience all round. Thank you Swiftcover
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Posted 8 years ago
Had a crash 2 years ago , the lady drove into me and took out my wing. She's saying I drove into her now after putting a 50/50 claim on the table and swift cover strongly advising me to take it otherwise I could be found liable - so begrudgingly I said yes thought everything was going through only to eventually find out she had withdrawn the 50/50 a year into it . Swift cover didn't inform me and today to my home address I have received a court bill for 4K to be paid ?! Still nothing from swift cover Doesn't even feel when I go to court I will have any back up from them In short unreliable, un contactable the worst insurance company I have ever come across
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Posted 8 years ago
Been with them for 2 years now. Completely hassle free. Helped with my query and change to policy. Nothing was to difficult. Really friendly staff. As long as the premium doesn't go up to much would always choose to stay with swift cover.
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(Car Insurance) - Posted 8 years ago
recomended good price polisy
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(Car Insurance) - Posted 8 years ago
It was easy to buy online
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(Car Insurance) - Posted 8 years ago
------ The worst insurance company. Renewed my insurance with Swift Cover this year as it was the cheapest and had good reviews. Unfortunately, I had an accident in February - my first. A day after having an accident, they sent an email saying that the accident was my fault and that there was nothing that they could do, but accept liability. They made this decision without seeing the car, pictures or any evidence and would not discuss the accident with me. What is the point in an insurance company that will not back you up and support you with a claim? I will be taking this further. Would not recommend to anyone.
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Posted 8 years ago
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(Car Insurance) - Posted 8 years ago
The compare site was very helpful and so easy to use will use it again. The lnfomation was very we'll laid out.
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(Car Insurance) - Posted 8 years ago
Good service
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(Car Insurance) - Posted 8 years ago
Problems over my previous no claims bonus
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(Car Insurance) - Posted 8 years ago
Had to make a claim after 14yr of no claims all because the car was vandalised on my drive at home . The claim was handled quickly professionally all while I was away on my holiday came back two weeks later my car was ready to pick up great service thank you
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(Car Insurance) - Posted 8 years ago
No problems at all.
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(Car Insurance) - Posted 8 years ago
is it possible to have your policy printed out for you alfred thompson
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(Car Insurance) - Posted 8 years ago
I was a customer of swift for 7 years, no claims. Sold my car, told them I didn't want the automatic renewal when it came through and was charged 1 month + cancellation fees having to pay over £70. Very poor and disappointing.
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Posted 8 years ago
Website is simple and very easy to use.
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(Car Insurance) - Posted 8 years ago
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(Car Insurance) - Posted 8 years ago
Helpful and keep you updated with information about service also forward details to you when asked for.
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(Home Insurance) - Posted 9 years ago
Swiftcover.com is rated 3.1 based on 188 reviews