Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,450 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sashika explained the steps he was taking to rectify the issues I was having. He was very personable.”

Helpful Report

Posted 3 months ago

Hi Janice, thank you so much for your kind words and 5-star review. We're delighted to hear that our technician, Sashika, provided you with excellent service and successfully resolved your issue. Thanks again!

Posted 3 months ago

“Fantastic service again from Geeks on wheels.”

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Posted 3 months ago

Hello, and thank you for your 5-star review! We're happy to know that our service continues to meet your expectations, and hopefully exceed them! Your kind words mean a lot to us—thanks again!

Posted 3 months ago

“I had Vivek come and look at my internet and television, which had been moved and disconected by the painters. Everything was fixed and Vivek did a fantastic job sorting that I was missing a cable and that my fibre hadn't actually been set up correctly in thefirst place. Very pleased to have everything running perfectly in less than an hour. Very, very happy with the service and I thoroughly recommend Geeks on Wheels.”

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Posted 3 months ago

Hello, thank you for your 5-star review and kind words. We're pleased to hear that our technician Vivek was able to pinpoint the problem and fix everything promptly. We're also very stoked that you are satisfied with our service. Thanks again for your review and your recommendation!

Posted 3 months ago

“Very happy and impressed with Alex. Prompt and efficient.”

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Posted 3 months ago

Hi Fenella, thank you for your 5-star review. We're delighted to hear that our technician Alex was both timely and productive. Most importantly, we're thrilled that you're happy with the service! If you need any more tech advice in the future, we're just a call away. Thanks again!

Posted 3 months ago

“Efficient, kind, friendly and patient and punctual. Thanks Anthony”

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Posted 3 months ago

Hi Lyn, those are exactly the qualities we hope all our technicians exemplify! So, it's awesome to hear that Anthony has met those standards. We'll be sure to pass along your kind words to him. Thank you for your 5-star review!

Posted 3 months ago

“He understood what I was saing and fixed my computer easily.”

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Posted 3 months ago

Hi Graham, it's fantastic to hear that your technician listened carefully to your needs and successfully fixed your computer. We're just a call away should you need anymore tech assistance in the future. Thank you for your 5-star review!

Posted 3 months ago

“Very happy with the service”

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Posted 3 months ago

Hi Shelley, we're very happy to hear our service has met, and hopefully exceeded, your expectations. Thank you kindly for your 5-star review!

Posted 3 months ago

“Excellent service and communication. My technician, Jarrod, was extremely helpful.”

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Posted 3 months ago

Hello! Awesome to hear that you had a positive experience with our service, thanks to our awesome technician! Thank you for your kind words and 5-star review.

Posted 3 months ago

“Kitt was great. He was very thorough in what he had to do. He had to sort out the main house internet issues as well as my studio's internet problems. He was friendly and happy to answer all of our questions.”

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Posted 3 months ago

Hello! Thank you for your 5-star review. We're delighted to hear that our technician Kitt diligently resolved your internet issues with a pleasant and friendly demeanour. That's what we're all about! Thanks again!

Posted 3 months ago

“It was such a desperate time with the Television and AnthonyC dealt with it so promptly, much to my chagrin, because I had tried and tried to fix it as had a neighbour. Thank you so so much.”

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Posted 3 months ago

Hi Patricia, thank you for your 5-star review! We understand that technology can sometimes be frustrating and complex. So, we're glad that our technician Anthony was able to resolve your tech issues quickly. If you ever find yourself stuck again, we're just a call away! Thank you kindly!

Posted 3 months ago

“Anthony very nice person did a good job and very helpful”

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Posted 3 months ago

Hi John, we're happy to hear you found our Christchurch tech Anthony accommodating and overall pleasant to work with. We think he's pretty awesome too! Thank you for your 5-star review!

Posted 3 months ago

“Installation of our Deco wi-fi couldn't have been quicker or easier in the expert hands of the Geeks on Wheels team. No guesswork required on our part, just a friendly face who spoke to us in language we could understand, along with a full demonstration on how to work the app. Brilliant service as always.”

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Posted 3 months ago

Hi Mel! Thank you for your thoughtful 5-star review. We're chuffed to hear that your Mesh Wi-Fi setup was smooth and that our explanation left you feeling confident in navigating it in the future. Enjoy your new seamless and extended Wi-Fi coverage! Thanks again!

Posted 3 months ago

“Thoroughly recommend Geeks on Wheels. Jack has been professional and most helpful to two pensioners who are not computer savvy. Thanks Jack.”

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Posted 3 months ago

Hi Nina! Thank you for your 5-star review. We're delighted to hear that Jack has been so accommodating while providing our services. We'll be sure to pass along your compliments to him. Thanks again for your kind words and your recommendation!

Posted 3 months ago

“Jared is in the right job. Patient, compatible, clear explanations, obvious expertise.”

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Posted 3 months ago

Hi Islay! Thank you for your kind words. We strive to ensure all our technicians embody these qualities and more, so we're delighted to hear Jared is exemplifying them. Thanks again for your 5-star review. We'll be sure to share your compliments with Jared personally.

Posted 3 months ago

“Weonsuk arrived promptly on the requested day, listened as I outlined the problem, told me what he intended to do to fux it and then went about it in an assured, competent fashion. When completed, he ensured that I understood how I should operate it. I was especially pleased with the very swift and simple method with which I can now back up any files added to my documents.”

Helpful Report

Posted 3 months ago

Hello! Thank you for your 5-star review and kind words. We're thrilled to hear that our technician Weonsuk not only resolved your tech issues efficiently but also made sure you were comfortable operating everything before he left. We'll be sure to pass along your compliments to Weonsuk. Thanks again!

Posted 3 months ago

“Chris sorted out our problem very well”

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Posted 3 months ago

Hi Jackie, thank you kindly for your 5-star review! We're pleased to hear our technician Chris was efficient in resolving your tech issues. Thanks again!

Posted 3 months ago

“Technicians arrived promptly, set up and installed my computer, broadband and television, and were thoroughly professional in all they did.”

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Posted 3 months ago

Hi Michael, thank you for your 5-star review! We're thrilled to hear that your recent experience with us was efficient and met your expectations. We're just a call away should you need any more tech help in the future. Thanks again!

Posted 3 months ago

“The technician Jack was prompt and very professional. He quickly assessed what I needed and dealt with my issues quickly. Once fixed he ensured I knew how to work it myself before leaving. Excellent service.”

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Posted 3 months ago

Hi Norman! Thank you for your 5-star review. At Geeks on Wheels, our goal isn't just to fix your tech but also to empower you to manage it confidently in the future. We're delighted to hear that our technician, Jack, achieved this for you. Thanks again for your kind words about our service!

Posted 3 months ago

“I was very impressed with (i) Ashvin's solutions to the issues I've been having and (ii) his advice re purchases I can make in the future, to make things easier for myself !!! A delightful and very personable character !!!”

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Posted 3 months ago

Hi John! It's awesome to hear that our Hamilton technician, Ashvin, impressed you with his quality of service. Consistency is key for us at Geeks on Wheels, and your feedback affirms our commitment. We'll definitely share your kind words with him. Thank you for your 5-star review!

Posted 3 months ago

“Thanks to Tom for coming out and fixing our computers, for being kind and helpful and then for coming back with new Laptop and installing everything for us. Made a tricky long process easy”

Helpful Report

Posted 3 months ago

Hi Jodie, thank you for your kind 5-star review. We're so pleased to hear that our Wellington technician Tom C went above and beyond to ensure that a typically long and stressful process was made easy. We'll be sure to pass this review along to him. Thanks again!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 6,450 reviews