“I bought a pair of airpods pro and I decided to check with apple store and they confirmed that they are fake stay way from this website nothing is genuine”
“Bought a pair of Apple AirPods. They arrived on time. Within 3 days of using them I wrote to complain the AirPods did not work properly. Too many faults to list here. No response. 3 days of further perseverance I gave up and asked for my money back. They had a 14 day full refund policy. No response. Visa wouldn't help. The AirPods are unusable. The sound is very bad quality They don’t operate like Apple AirPods e.g. they answer the phone when they are in the charge case! I’m going to commence legal proceedings.”
“Geekswag is NOT a legitimate website, and their products are COUNTERFIT. I purchased refurbished Apple Airpod Pros for £99.99. They arrived defective, I even send them to Apple to help fix and Apple even said "The product shows signs of misuse or unauthorized modifications". After 3 emails to customer service and submitting a dispute form to my bank Geekswag quickly responded asking if I charged the Airpods for long enough... basically a fake response. DO NOT BUY FROM GEEKSWAG!”
“WORST COMPANY EVER!!! DON'T ORDER!!! I ordered the apple airpod pro's from them for my daughter for XMAS. They arrived in time, however, when my daughter went to charge them, they did not charge. I contacted Geekswag SEVERAL times regarding an exchange (and I purchased the warranty), I NEVER received a reply, or comment. So, I contacted my bank and disputed the charges. After seeing the charge on my bank statement, I had seen they put the charge in as RECURRRING. My bank said I needed to put in writing to Geekswag that they DID NOT have my permission to have this recurring charge. I Immediately heard back from them, saying that they did not do this. How do they contact me back with that, but, disregard and ignore my asking for replacements? Thank God that my bank refunded me the headphones price. This is the WORST company I have ever had the mis-fortune of dealing with. HUGE SCAM!!! They don't even deserve 1 star!”
“MASSIVE SCAM
I placed my ordered on the 4th of december! They told me it would take a couple days to come, gave them the benefit of the doubt, it being close to Christmas and the pamdemic, emailed multiple times asking where my order was got excuse and excuse and then they stopped replying to my emails.
Still at the end of janurary, it said my ordered was still processing. I had to contact my bank for a refund. Still nothing from GeekSwag.
MASSIVE SCAM”
“I got pair of AirPods Pro for my sons for Christmas. They are not genuine, they stopped working. I’ve got letter from Apple to confirm that they are fake. Nobody replied to me from Geek swag, I sent a lot of massages.
I called my bank explaining everything. I paid for the AirPods with my debit card so I wasn’t sure if I will get my money back but they were excellent, I’ve got my money back on the same day and now there will be a dispute. So my recommendation is to call your bank straight away, explain that you have been a victim of a scum and you should get your money back. DO NOT BUY FROM THIS WEBSITE!
They should be stopped immediately!”
“DO NOT SHOP HERE, IT IS A SCAM
I should have looked at this before I ordered, but I didn't.
I ordered a boardgame over 3 weeks ago and it is still 'Processing'.
I've tried to call (their number isn't connected), and I have emailed and received no response. I think I have been scammed out of £45
Please don't make the same mistake I have, AVOID THIS SITE AT ALL COSTS.
I would give it a 0 stars if possible”
“Bought Aipods Pro for my niece's for Christmas. They didn't even last 3 weeks! Have contacted GeekSwag for a refund with no acknowledgement / reply whatsoever. No telephone number to call to complain. So far it looks like these have been a complete waste of money and I'm obviously having to deal with a very upset niece! Do not buy from this website!”
“Got a set of Airpods for my son's christmas, delivery was fast no issues and they look like the real deal, but as soon as my son used them he said they're not as good as my partners set (she got hers from John Lewis 6 months ago), I actually paid for the extra warranty too so I got in touch by email - SILENCE!!
Exactly the same as everybody below, email sent, no reply. Web form completed, no reply.
If it is this easy to rip people off and get away with it we should all be at it.
I will be working out next steps starting with taken the device to Apple store to check the fake status and them contacting card provider to see what can be done.”
“Ordered an airpods pro Yesterday, contacted them immediately via the website to cancel the order. They were asking me the reason multiple times even if I dont have to give reason in 14 days.
Asked them to give me the 6 digit number to cancel my pending transaction through my bank but no reply since then and they dispatched the item today… No hope for getting my money back at this point…”
“Bought airpod pros brand new for an Xmas present same as all the rest of you. Mic does not work on calls so took them to apple who said they're fakes. Sent emails and used the contact form on geekswag website, no replies. Absolute jokers don't know how to get my money back.”
“Should be a 0.
This is a scam bought 2 airpods pro and neither is working. Took them to apple store in England and Portugal and was told they are fake.
Have sent an email everyday since the 24th December and submitted a form online with no response.
Will be reporting them to Trading Standards as well as my bank and Action Fraud.
These people have scammed so many of us they need to be stopped and imprisoned.
If this has happened to you please visit Citizens Advice Website and report them so they are stopped.”
“DO NOT USE THIS COMPANY
Bought 3rd generation apple airpods for an Xmas present. Experienced an issue with one of the airpods and called Apple direct as should have a years warranty. Airpods are fake and the serial numbers cloned. As expected, no reply from the company but Apple are very interested in hearing from others affected.”
