GEMPORIA Reviews

1.7 Rating 252 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.7

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact GEMPORIA?

Helpful Report

(2 weeks ago)

You can contact GEMPORIA by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

42.86%

Industry Average

“ I worked in the jewellery trade for many years this company has gone down hill massively they have no customer service at all. ”

- Susie

“ Personally I've always found the customer service team very good, efficient and pleasant. ”

- Anonymous

“ GEMPORIA refunds take an unreasonable time Also I cannot watch Edina her instant hair fiddling is unwatchable. Someone tell her for goodness sake. It’s so annoying However the customers service team are brilliant and very helpful ”

- Anonymous

GEMPORIA Reviews

Customer Service - Bad