Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience on using this company was very good. I got in a big muddle last week and paid three times for my tickets. Jitty my travel consultant was very attentive and quickly sorted out a refund for the whole three payments and today we have successfully completed my transaction to go see my daughter in Hong Kong. I’m beyond excited as we haven’t been to Hong Kong since November 2019 thank you Jitty for your patience and hopefully you will help me in the future”

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Posted 2 years ago

“The service i recieved was excellent.”

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Posted 2 years ago

“I just wanted to take a moment to express my gratitude for the exceptional service you CAROL SMITH provided me today. From the moment I spoke with her on the phone, I could tell that you were dedicated to ensuring that I had a positive experience. Your kindness and willingness to go above and beyond to help me purchase my plane tickets was truly appreciated. Your attention to detail and helpful suggestions made the process so much smoother than I ever expected. I truly appreciate the time you took to ensure that I was completely satisfied with my purchase. Thank you so much for your help and for making my day a little brighter. Sincerely, Ciriaca and Nagase”

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Posted 2 years ago

“Thx for everything”

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Posted 2 years ago

“We recently booked flights to Australia with Getaflight (speaking to Carol Smith). Carol was brilliant and sorted everything efficiently on the phone. She ensured follow up emails came through and confirmed the booking as soon as possible as flights were booking up very quickly. Would recommend.”

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Posted 2 years ago

“Good customer service well spoke lovely person sorted my issue out straight away well done Richard 5 ⭐️”

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Posted 2 years ago

“I had an issue with my ticket (my fault) but they were able to resolve it. Shout-out to Sophia Brown - thanks for getting it sorted in time for the flight.”

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Posted 2 years ago

“Thank you for all the help and support you have given us Richard Neeson. You have been amazing in regards to getting us the refund and giving us hope because we honestly thought we would never get it back. You made it happen and we appreciate all that you have done for us. Thank you so much without you this would not have been possible.”

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Posted 2 years ago

“Freddy provided fast efficient service”

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Posted 2 years ago

“I went to GetAFlight as they had the best reviews. I was not disappointed. Richard provided an excellent level of service. It took a bit of time to book my flight due to technical and card issues but Richard managed to get these issues resolved and get the flight booked. He was very professional.”

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Posted 2 years ago

“The person name Charlie gave a great service”

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Posted 2 years ago

“Charlie was very helpful on the airline flight schedule change that was requested”

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Posted 2 years ago

“I am happy with the service that I have received from Getaflight. The staff was very helpful. The price was very good too. I will give more feedback once I have travelled. So far I am very satisfied with Customer services.”

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Posted 2 years ago

“not bad service”

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Posted 2 years ago

“they were able to successfully resolve my issues.”

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Posted 2 years ago

“Great customer support, carol was very helpful when I needed to change flight details”

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Posted 2 years ago

“I SPOKE TO RICHARD ABOUT MY BOOKING TO INDIA WITH GET A FLIGHT HE IS VERY HELPFULL BLESS HIM THANKS”

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Posted 2 years ago

“Very helpful customer service Especially Richard Neeson for sorting Airline ticket quirey out Thank you”

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Posted 2 years ago

“Richard was very helpful, talked me through what to do , many thanks”

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Posted 2 years ago

“Thanks service”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews