Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agent Richard Neeson was very helpful”

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Posted 2 years ago

“Very helpful stuff, respond to my request quickly . Try they very best to help”

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Posted 2 years ago

“I just booked my flight to beirut after 1 hour I received my e ticket it was so smooth and pleasant transaction I recommend”

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Posted 2 years ago

“Received an email to say there had been a change to my flight schedule. I asked if I could see the changes before agreeing to the changes and Sophia quickly found the changes. Simple query dealt with efficiently.”

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Posted 2 years ago

“Very good service. Thanks to Sophia for being very helpful”

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Posted 2 years ago

“Great service from this company, the sales manager MAGGI GRACE was very helpful and patient during the reservation process over the phone and very explanatory. I got the cheapest business ticket in the market for my flight. I highly recommend this company and definitely would use them for all my family tickets in the future. Many thanks for your service.”

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Posted 2 years ago

“Made a spelling mistake for my email address, called to customer service and spoke with Kevin walker he sorted the problem and after 15 minutes called me back to check if I am with the service”

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Posted 2 years ago

“I spoke to Richard Neeson today and just wanna show my appreciation as he was polite and helpful with assisting me with my booking reservation.”

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Posted 2 years ago

“Customer Service Chatting fast answer”

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Posted 2 years ago

“The process of booking our flight online was smooth and efficient, unfortunately I had to call them by phone as the promised e-tickets did not arrive as advised. Sophia the operative I spoke to was polite and dealt with my request efficiently and quickly.”

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Posted 2 years ago

“The best services i have ever had when booking with Richard he really knows how to look after his customers 5* all the way”

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Posted 2 years ago

“The flights were very expensive but the service was exceptional. E-tickets arrived by e- mail very quickly. Thank you Sophia .”

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Posted 2 years ago

“Thank you Sophia for your Help”

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Posted 2 years ago

“Great and efficient service. Maggi Grace was very helpful. Just waiting for my tickets now”

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Posted 2 years ago

“Called them to book a flight and Jitty was lovely and helped me to book, and then after I paid for my flight, called me again saying the price was increased and I could either get a refund or pay extra to keep the flight the same. I asked to have a refund and then was told I'd have to pay a £100 fee to cancel, even though it wasn't my fault for getting the booking wrong. Decided to keep the original flight despite the price increase. Jitty was lovely and understanding throughout, but my issue is with the efficiency and company policies :(”

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Posted 2 years ago

“I found the the service provided by Sarah very helpful, she listen to all our needs and remained patient and helpful eve; though we changed our minds on a couple of occasions.”

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Posted 2 years ago

“Richard Neeson was very attentive and solved our problem swiftly and smoothly we were able to change my brother's travel dates he was polite and helpfull”

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Posted 2 years ago

“Sophia was very help she helped me for baggage information..”

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Posted 2 years ago

“Thank you sophia for your help you sent my updated E ticket on time....”

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Posted 2 years ago

“There was a misunderstanding with my booking and I was transferred from one person to the other but Kevin walker , the last one who I talked to, was very patient with me as My temper was getting the best of me during our conversation. Thank you”

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Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews