Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.43

4.4 Rating 1,726 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd December 2024

269

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole order and delivery process was very smooth. The bed came at 7.00am and all was done and cleared by 8.00am with minimal fuss. Highly recommended”

Helpful Report

Posted 3 months ago

“Excellent bed and service, very happy with the solid wood bed frame”

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Posted 3 months ago

“It was second bed we purchased from here and it’s best quality in UK. If you want durable bed, don’t look any further. First bed we purchased 6 years ago, we have moved house recently and it’s still like new after dismantling and assembling again! So very highly recommended”

Helpful Report

Posted 3 months ago

“Hi I found the website good this is the 2nd bed I’ve bought. The quality though of this bed isn’t as the other and has black marks all over it.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We are very sorry to hear of this. We would like the opportunity to assist you with this, please contact the customer service team directly as we are unable to help over reviews. Kind Regards, The Escalations team

Posted 3 months ago

“Lovely bed - exactly as described. Arrived on time & was kept up to date on the whole manufacturing process. Highly recommend”

Helpful Report

Posted 3 months ago

“On the whole I am impressed with this company. Any communicaiton has been timely and clear. We wanted to see and try our bed before buying and our visit to the showroom in Leicester was informative and easy. The bed frame (low platform engineered oak) is basic and simple but that's what we were looking for. Solid and minimal sound of wood rubbing on wood. Pretty good so far and works well with our current mattress which didn't need replacing. We are happy with the quality. What was really disappointing was delivery. Our 5 piece delivery was meant to be arriving on a day that we had booked off work. Only 4 of the boxes arrived and it turned out that FedEx had put one box in a different van and it went to a different depot. Not quite sure how they managed this when they are such a big established company. And I would hope that Get Laid Beds would double check at that stage. They did apologise but it felt a bit like they were putting all the responsibility on FedEx. I think there should be more monitoring of that and a bit more taking ownership that this is the company they have chosen to deliver their beds. The 5th box came a day late which meant we had to sleep with the mattress on the floor for a night which wasn't great. This said, we are on the whole happy with the actual product and sleeping better!”

Helpful Report

Posted 3 months ago

“Low Fuji Attic Bed - Instructions are not clear and painfully hard to follow, support rail was the wrong length and overhangs, drill holes do not match up on certain pieces. Not worth the $580+ I paid at all. I would leave photos but as I write this, it won't even let me upload the images to prove how poorly designed it is. Absolute scam, would not recommend.”

Helpful Report

Posted 3 months ago

Hi Reece, We would love to resolve any problems you are having. We haven't had any contact from you in regards to your concerns with the bed through our support lines or email addresses. Please contact the customer service team directly as we are unable to assist you through reviews. Kind Regards, The Escalations Team

Posted 3 months ago

“Lovely company. Website was easy to use and the Web chat feature was helpful for query I had before purchase. I received emails to keep me up to date on the bed being made and delivery arrived on time on the date selected. The only delivery available in our area was the standard courier delivery meaning we had to construct the bed from scratch ourselves, which was a little disappointing. Overall a good experience with the company.”

Helpful Report

Posted 3 months ago

“Very impressed with the build quality and look of the bed. Although there was an issue with my order, Elisha very quickly organised for a replacement part to be sent. Great customer service.”

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Posted 3 months ago

“Excellent product. From start to finish excellent communication, quality and finish incredible value for money. Delivery company kept in contact and delivered directly to the doorstep. This bed will last for years. Highly recommend this company. Happy mum, happy son.”

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Posted 3 months ago

“Beautifully made and well packaged”

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Posted 3 months ago

“I first stumbled upon Get Laid Beds when visiting my dad’s new house. He’d bought himself a Low Oriental Bed in walnut. I liked the look of it and made a mental note to buy one for myself. Soon afterwards an opportunity to redecorate my flat arose. I painted my room pink and opted for a super-kingsize Tokyo Bed (space saver) in Honey. Despite feeling huge and taking up space, the bed actually made my room look bigger. I love the oriental and minimalist frame and the floating shelves enhance the authenticity of the overall look. The ordering and delivery process was easy and the bed arrived within a matter of days.”

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Posted 3 months ago

“We got a four poster bed from Get Laid Beds. Emailed communicating progress weee great and it was delivered on exactly the day scheduled. For a four poster it was super easy to assemble. We went for the 5000 spring mattress and I have to say it is the best bed I have ever slept it.”

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Posted 3 months ago

“Excellent service and quality”

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Posted 3 months ago

“Absolutely brilliant bed and service. Easy to assemble. Had a bed from another company and it was rubbish”

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Posted 3 months ago

“The bed we ordered (Ottoman Bed) seems solid and of good quality. Unfortunately Get Laid Beds didn't pack the correct slats size so we had to wait another week to finish building our new bed...”

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Posted 3 months ago

“Love the new bed! The assembly instructions were a little confusing as I thought I had been sent a single bed, instead of the double I ordered. But I got in touch via email and the team set me straight and I did in fact have the parts for my double! Feels very sturdy, I don't think it'll be falling apart any time soon!”

Helpful Report

Posted 3 months ago

“First let me say I am very pleased with the bed frame; however, I thought you might like to know more about my experience- should it be useful for I.proving customer satisfaction. * one of the side panels arrived with a silver stain on the white surface- which I have now virtually removed by rubbing repeatedly with cloth. * 4 additional holes on the headboard legs which did not appear on the assembly drawing. * for slat positioning, a pre cut spacer for positioning slats would have speeded up assembly for me.”

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Posted 3 months ago

“Exactly as described, lovely sturdy wooden bed, easy to assemble, looks great, makes the room look bigger than our old bed (same size) did. Absolutely thrilled with my purchase.”

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Posted 3 months ago

“Very happy with my bed. Every piece fitted perfectly, easy to put together and very solid. This is not your cheap MDF bed, they are fantastic for the money and well made pieces of kit. I was so impressed I was tempted to buy a mattress from them based on the quality of the bed alone but they were a little out of my price range. All in all a fantastic purchase and peace of mind with the 11 year guarantee.”

Helpful Report

Posted 3 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,726 reviews