Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,784 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful quality bed for little more than a cheap chain store one! Well made easy to put together with a lovely white finish, perfect. This is the second bed from this company with the first still being as good as new several years on! Prompt delivery too, I highly recommend.”

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Posted 1 year ago

“The bed is not installed properly very noisy and squeaky. The mattress is sliding up and down and doesn't sit still.”

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Posted 1 year ago

“Easy to build and unbelievable quality”

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Posted 1 year ago

“Easy to order and simple website for all options”

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Posted 1 year ago

“Lovely mattresses. Just what we needed. Made to measure and fits perfectly. Good communication throughout. Delivery on time. Polite delivery drivers. Thanks”

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Posted 1 year ago

“Floating bed arrived as programmed and, once constructed, is fine but .... see review of product bellow:”

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Posted 1 year ago

“Customer services were very friendly and efficient when I asked to change my delivery slot. The bed is sturdy and minimalist and makes the room look bigger especially as the low height of the bed means it can sit neatly under my window instead of a higher headboard that might have blocked any light and looked awkward. Thankfully the bed arrived with no plastic packaging including the tape on the boxes and as I’m environmentally conscious I appreciated this detail likewise the planting of a tree for my purchase!”

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Posted 1 year ago

“Good product and good customer service.”

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Posted 1 year ago

“Disappointed with my latex mattress. It was very well wrapped, however, had a dirty mark on the mattress. Which was obviously on before it was wrapped. The cover also has a few clicks in the material. Reading through the terms and conditions there does not seem very much you can do if you are not happy with the mattress that does not incur the expense of returning it. The mattress arrived on Tuesday and is still giving off an unpleasant smell although I have had the windows open.”

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Posted 1 year ago

“Lindsay was great at helping me choose my mattress, all the staff were really friendly and it was a great price, Really happy with the Get Laid Beds team!”

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Posted 1 year ago

“Recently bought the traditional country bed with assembly service We love the bed. It was delivered and assembled by 2 very polite friendly young men, Adam and Vin.”

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Posted 1 year ago

“We had a doubt about measurements and we contacted them, very quick and kind costumer service”

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Posted 1 year ago

“Bought a bed from Get Laid Beds recently, and another from a different retailer. The experiences could not have been more different, and Get Laid Beds came out on top by a mile! Get Laid Beds provided clear and exact information about when to expect delivery. The deliverer/installers, Chris and Susan, were from the company, knew what they were doing, arrived promptly, got the bed into position and put together very quickly, and were all around marvellous. Excellent installation. The bed itself is marvellous. I love going to bed smelling the freshly-planed wood smell. It's exactly as described, a good sturdy wooden construction. Very very happy with this purchase.”

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Posted 1 year ago

“Beautiful.”

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Posted 1 year ago

“We bought two bed with storage underneath. They are made to last, the quality is outstanding. Well worth paying a little bit extra for handmade beautiful beds made in the UK. So glad we found this company. Would highly recommend.”

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Posted 1 year ago

“Ordered the Maple Floating Bed with a two-week manufacture period and the bed arrived promptly two weeks later in five boxes. The maple was beautiful, however, one of the headboard pieces was damaged in transit, the box was dropped from height and the other boxes had banding damage, causing some minor damage to slats (no impact to appearance). The boxes had minimal packing material and low-quality outer cardboard boxes (eco-friendly, but killed a whole tree to replace the hardwood). Difficult to blame the carrier considering the quality of the packaging. On closer inspection, one of the other three headboard pieces was badly warped and needed considerable force to straighten. Jointing biscuits were supplied; however, these would have been inadequate over time to maintain a uniform headboard appearance. I didn’t consider the pine slats as high quality (as supplied by other companies) and had holes drilled everywhere but where they were needed for the bed design, obviously from some other bed. There were no holes drilled in the maple bedside for the location of the slats or markings/holes in the slats for assembly. When I enquired, I was informed it should be okay to screw through the pine slat into the maple bedside, and if anything split new items would be supplied, and in fact not to drill as this would weaken the wood and could invalidate the warranty? When I enquired about slat spacing, they informed me to start in the middle and work outward with spacing as required, unfortunately, most modern mattresses have a max/min spacing of slats, so you need to verify before purchase. If conducting self-assembly, you need some experience; a tape measure and I would use a drill for pilot holes, but you would need to carefully maintain a ninety-degree angle into the hardwood bedside or you could cause a lot of damage. I was informed all the headboard pieces would be replaced on the same day so I thought I would give it another chance. The carrier arrived with no replacements and took away the defective items. When I telephoned, I was informed the replacements could not be located, maybe lost in transit, if they ever left the manufacturer?”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. We not only welcome your feedback, but also take issues like this very seriously, and we are constantly reviewing orders like yours as part of our continuous learning and improvement program. The managers involved in the Workshop and the Transport department will be made aware of your concerns and we will endeavour to make changes wherever we can and manage individuals concerned accordingly. Your full refund has been processed back to the original method of payment used. Please accept our apologies for the quality and delivery issues you have experienced. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“Good quality, sturdy bed. Good value for money and pristine delivery and assembly service”

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Posted 1 year ago

“Very straightforward ordering process. The Tokyo frame exactly as described. Arrived on time and I was kept up to date with how the order was progressing. Excellent customer service at every stage.”

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Posted 1 year ago

“Regular updates on the progress of order. Good quality service and product.”

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Posted 1 year ago

“Delivery perfect and we are so happy with the look and sturdiness of this bed. Looks great in our attic room. Very modern and we are really pleased.”

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Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,784 reviews