Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.20

4.2 Rating 541 Reviews

80 %

of reviewers recommend Zealthy

Company Reviews

Info

About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

Visit Website

Write Your review

Tell us how Zealthy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've lost 11 pounds already with zealthy. I was able to get my medication covered by insurance. (I haave wegovy). I just picked it up at the pharmacy - took like two weeks altogether. But it's not just the meds - their weight loss coaching really makes me feel like I can be successful. They've given me tactics for getting over emotional eating.”

Helpful Report

Posted 11 months ago

“Love this company!”

Helpful Report

Posted 11 months ago

“The doctor I met with was amazing and very informative. She answered all of my questions and put my mind at ease about starting this new medication. I am very hopeful and look forward to meeting my health goals!”

Helpful Report

Posted 11 months ago

“Love my mental health coach! She's friendly and nice”

Helpful Report

Posted 11 months ago

“People, my prescription was approved and paid for Monday January 07th 2023 around 2am. Today is Thursday the 11th at 11pm my medication still haven’t ship also I paid for express shipping… I would never use this company again! Had I known they were going to ship my medication when they feel like it I would have never ordered from them! I’m calling my bank first morning and reporting the transaction as fraud! I called their customer service and spoken to someone that sounded like they were in China somewhere! All they could tell me is that they received my payments! I wouldn’t trust this company. And if you’re in need of this medication, try a legitimate company and not this one!”

Helpful Report

Posted 11 months ago

Hi Phil. I'm sorry you experienced this unreasonable delay. 11 days is much too long - we typically aim to get medication within a week. In this case, the pharmacy said their production was delayed due to weather conditions. We contacted them asking to cancel the shipment, but they said it was already en route. You should have received a tracking number yesterday (1/17/2024) and it should arrive today. Please message support@getzealthy.com if you have any issues. We strive to provide much faster support and service than this - but fell short in this case. I hope you find the medication helpful and meet your goals, whether with Zealthy or another company. Best wishes.

Posted 11 months ago

“Very professional. I feel well informed about process. My order of semaglutide arrived on time and i've been on my 3rd week of it now. My provider was very helpful throughout the whole process. I'm losing about 1-2 pounds per week”

Helpful Report

Posted 11 months ago

“Wouldn't purchase from this company. the first shipment went pretty smoothly. once your first month was up, they want you to purchase the next 3 months which I did. The prescriber upped my medication dosage and said that I should have the prescription in 7 business days. They had no problem taking the $700 immediately but then it took over 3 weeks to receive. When I finally did receive it, it is the wrong dosage and a different brand than the previous prescription that I had. I have now had a lapse in my prescription and I had to pay the same price for a lower dosage than I was prescribed. Not a happy customer.”

Helpful Report

Posted 11 months ago

“Do NOT use this company! The first thing they do is charge your credit card for a weight loss membership. I wasn’t able to complete the questionnaire due a flaw in their website (tried on both laptop and phone). So I requested a link, to which they sent and I completed the medical questions. After that NOTHING. I messaged (they don’t respond to messages for 3-4 days minimum). I also called the number on the website, everyday for a week. Left a message every day and still haven’t received a call back. I asked them to please cancel my subscription, but they let me know that they can’t do that. I would have to do it myself, which I’m assuming means I’m not getting my $375 back. By the way, I have chat logs and phone logs to back this up. I’ve been looking forward to taking this step and am so sad to be disappointed with this company. Luckily I did go with another company and have a prescription on the way in one day.”

Helpful Report

Posted 11 months ago

“Love this program! I've lost about 15 pounds so far and my coach has been really helpful in keeping my diet on track. They're very responsive and really want to help their members. I recently joined some of their other programs, it's really nice being able to have all my health stuff in one place.”

Helpful Report

Posted 11 months ago

“The pharmacy my semaglutide is coming from seems to be an FDA compliant pharmacy, but the companies communication is very scammy. I've been asking their care team for a month now if their semaglutide contains salt or acetate compounds (I've been reading those are unsafe) and they keep saying they'll get back to me but never do. The cost is also extremely misleading when you sign up. They advertise getting semaglutide with no insurance for around $130 a month but thats just the membership fee. In reality the monthly cost comes out to $335. Unless it's covered by insurance, which most do not. Hence needing something like zealthy. They are also now telling me that the 6 month membership i paid for is only 3 months, even though it still advertised as a 6 month membership on their site. It seems like they are getting a lot of fake reviews on this site too.”

Helpful Report

Posted 1 year ago

“Zealthy's been great so far and I just received my semaglutide. The video was helpful when I did my first injection”

Helpful Report

Posted 1 year ago

“I’m New to the Zealthy Family and I’m looking forward to my healthy weight loss journey..So far,Good responses & replies promptly.”

Helpful Report

Posted 1 year ago

“Great weight loss program! Everyone has been super nice”

Helpful Report

Posted 1 year ago

“I've been a member for 6 months now and have received all my medication every 3 months. Everyone has been so helpful and my care team is always available to help me!”

Helpful Report

Posted 1 year ago

“I've tried different weight loss programs before and they all would take really long to ship my GLP-1, but Zealthy has been very fast with sending me my semaglutide every month. Everyone has been really helpful and I have lost 11 pounds so far”

Helpful Report

Posted 1 year ago

“In high school I could eat whatever I wanted and I never gained weight. I played sports but I did not exercise excessively or anything. Once I went to college I started gaining weight but it wasn’t anything I was concerned about. I just turned 30 and I feel like overnight I gained 75 pounds (obviously I didn’t but it felt that way). I wanted to do something about it. I decided to sign up for Zealthy because I liked that I could do it all online. I talked with my doctor and they prescribed me Wegovy. They also helped me to get it covered by my insurance so it was affordable for me. I have been so pleased with my experience and results thus far. I have lost 50 pounds and been surrounded by support from my amazing care team. I am confident I will meet my goals because of how great of an experience I have been having. So thankful for having found Zealthy.”

Helpful Report

Posted 1 year ago

“I feel like with a lot of the virtual weight loss programs out there you are just a number and nobody really cares about you as a person. At Zealthy I have felt so taken care of. Not only at the start of my program but as I have progressed too. The doctors are thoughtful in figuring out what is best for you which I really appreciate.”

Helpful Report

Posted 1 year ago

“Have lost about 20 pounds so far on semaglutide. Zealthy has helped me lose 1-2 pounds per week and i'm working with my coach now on my nutritional plan.”

Helpful Report

Posted 1 year ago

“Horrible customer service. I've been trying to get an issue resolved since November 3rd and Zealthy still can't fixed the problem! They have charged me in total 2 months of membership fees and for a compound prescription that I've never received! They placed a PA with my insurance company (which is supposed to be done and get a response from insurance company within 2 weeks). However, they drag their feet doing so in order to charge you another month of membership. I joined 10/21/2023 and paid 1 month membership, waited the 2 weeks and my insurance denied the PA, Zealthy said they will try for another prescription PA. They did so and another 2 weeks goes by. In the meantime I decided to move forward with the compound prescription costing me $250, I placed the order and paid on 10/31/2023, Zealthy finally processed the order and "supposedly sent the prescription to their pharmacy" on 11/3. I kept checking in to see where my prescription is since on the portal it shows 5-7 business days as a processing time. Each time I asked Zealthy I'm told someone will look into it for me and I'll get a response in 2-3 days from a Zealthy care team member. After weeks of receiving the run around from Zealthy I decided to join another company and use their weight loss program on 11/26/2022. They ordered me a compound prescription and I received the order in days! Ironically this other company uses the same pharmacy that Zealthy does. Now Zealthy contacts them and is somehow given the tracking number for the order I received from this other company. I've personally contacted the pharmacy and brought this to their attention. They told me the NEVER received a prescription from Zealthy and do not know how they would have received that tracking number since that order was placed with another company. I've since copied Zealthy on the emails with the pharmacy and still no resolution. I just want my money back. Zealthy responds on their portal stating a supervisor will contact me in 2-3 days. Zealthy I have submitted all documentation from the pharmacy as well as the shipping label that clearly states that the order is from another company. Funny that I filed a claim to dispute the charge with my credit card company and Zealthy magically sends me an email with "tracking info" for an order received 11/29! An order that was placed with another company. Please save yourself the aggravation and choose another company, preferably one that responds sooner than 2-3 days.”

Helpful Report

Posted 1 year ago

“I got my medication within the first week I signed up. Everyone has been really helpful and nice. Being able to see how to inject myself from the video made the whole process a lot easier.”

Helpful Report

Posted 1 year ago

Thanks so much for your kind review. We are always here if you have any questions or concerns, please do not hesitate in reaching back out to us.

Posted 1 year ago

Zealthy is rated 4.2 based on 541 reviews