“I recommend glamira my husband asked me at the wedding for Christmas and the rings arrived on December 26, were splendid, we received them late because of the delivery people who did not work on weekends, so they were received on Monday December 26, 2022 instead of Friday, December 23, 2022. So nothing to say in time all the same 5 stars, because the jewelry is beautiful, we know it was used as a printed sheet for the sizes, we were between 2 sizes for me and my husband and we took the size above as recommended in the description. sizes and we are delighted the Led case is very beautiful and a 2nd box is well studied to receive the rings without hassle, nothing to complain about DHL deliverers who deliver to the door. I'll put pictures for you I hope it will help you to choose.”
“These people are Bulgarian scammers. Please don`t buy from Glamira. The products are low quality and fall appart quickely. The ring for my wife fell apart after 3 months but they didn`t help. No refund, no repair, nothing. They call that user wear and tear...within 3 months. The ring was 430 euro...”
“Giving credit where it's due. Ring arrived on time. It looks as good in reality as it does on the website. The box is a basic black paper box, but I prefer it that way - why pay for a box that gets thrown out and wasted. The ring, incl. engraving, is flawless and would cost twice as much in a local shop. It arrived with white fibres caught in one of the gem clamps, probably from production. Will get these removed by a local jeweller, as well as the ring downsized (size M is strangely not available on the website, only M1/2). Overall great online shopping experience. The online ring building/customisation app is second to none. She said yes. ;)”
“Supplied a ring twice in the wrong size. I have emails from them to say that after the first time the ring was not resized it was reproduced. Despite saying they would refund me they now refuse as they claim the ring was modified. If it was reproduced then it wasn’t modified. Total scammers. Avoid at all costs. They will give any excuse to avoid refunding you. Have had to raise a complaint with PayPal. If that fails it will be the small claims court.”
“I wanted it engraved and it is very cute. Of course, it is my mistake, it seems to me that I chose 1.6 or 1.8 thick, if they squeeze my hand the ring bothers me and it hurts. Still, if it were thinner, perhaps the diamond would stand out more. The precious quality. Although the diamond is small, the warm VVS shines as it should. I would have really liked the same design but with two more diamonds of the same size, in a row or with a subtle separation between each diamond. In general I like it a lot”
“Ordered a christmas present at the beginning of December and delivery was due 15th December spoken to customer services every day since and no answer when my item will arrive and christmas has come and gone. To top it off they shared my personal details with over 300 strangers massive GDPR breach and they dont care beware dont use this company”
“So cute
I wanted it engraved and it is very cute. Of course, it is my mistake, it seems to me that I chose 1.6 or 1.8 thick, if they squeeze my hand the ring bothers me and it hurts. Still, if it were thinner, perhaps the diamond would stand out more. The precious quality. Although the diamond is small, the warm VVS shines as it should. I would have really liked the same design but with two more diamonds of the same size, in a row or with a subtle separation between each diamond. In general I like it a lot”
“Nos alliances
Super efficient site with the possibility of really making personalized alliances, in all respects. Delivery just a few days later but no big deal... it's normal, we should always have a little margin. Express delivery. Telephone contact more than professional and very friendly. Answers given to open questions, thank you also to the support lady, whom we had online. The wedding rings are superb and despite their wavy shapes, very pleasant to wear, also thanks to the rounded edges that can be configured when ordering. We are very happy with the result and the size is good thanks to the size measurer provided by Glamira, although it was not so easy to take the correct measurement, but with patience... it works. The diamonds are small but look great. We strongly recommend the Glamira site because we are totally satisfied with it.... thank you again.”
“Order number: 729334119 Mens Celtic Claddagh Ring.
I ordered it on the 26th November, estimated delivery date stated on my product order on their website was 7th Dec. Once the 7th went by I contacted them by email, they told me there was hallmarking delays, that would be resolved in 2-4 days working days, on the 3rd day I contacted by email regarding an update, Sarah Jones who has been dealing with me, said it had been shipped. Then got another email saying actually that wasn't true, its not been shipped actually, its still delayed.
Then she called me from a suspected spam number 02045253681, she told me the same stuff, no idea when it'll be there, that it's some other delays not, that "hopefully" it would be there for 24th Dec, told her I needed it 20th to propose to my partner. They had also previously offered a downloadable gift voucher to give to the recipient if the ring didn't arrived in time, I asked, are you seriously saying because of your incompetence as a company, suggesting I get down on one knee and propose to my partner with a piece of PAPER?!?!!?
She wouldn't answer any questions I'd ask with a straight answer, panicked when I said I would be contacting the trading standards and PayPal for a refund.
She said to wait until Friday 16th Dec for the tracking number from dpd. I asked on website live chat today (16th) for update, got the same automated response and I decided to ask for a refund, but the agent on the live chat was barely reading or replying to my questions. Even when I became emotional and told them how they've ruined one of the happiest days of my life, stressed me out to no end and left me 3 days before my engagement but no ring and have taken my money!!!
I believe they never planned on sending my item and I highly doubt they will refund me. I reported this through PayPal and made a claim with them. I also also contacting the UK Trading Standards authority regarding Glamira and my experience. I am also contacting Trust pilot as I've realised the majority of their good reviews, are fake reviews!
Also in the space of an hour I had talked to one rep on live chat who told me my product was delayed because of hallmarking but its shipped now, another rep on email said no its not shipped, its delayed because of "logistics" and we don't have a tracking number, with no proof to show me if was actually shipped or not!!! Literally just pulling random fake excuses out of thin air.
I don't have my money thay glamira are holding since they havnt sent the product I bought and I need to buy a new replacement engagement ring in 3 days!!!
I should of listened to my friend who after a few months, had to buy a new engagement ring that she got from Glamira as it was so low Quality and kept getting discoloured.
Stay away and tell your friends, future couples etc to stay away unless they want GLAMIRA TO RUIN THEIR WEDDING OR ENGAGEMENT!!!”
“Super efficient site with the possibility of really making personalized alliances, in all respects. Delivery just a few days later but no big deal... it's normal, we should always have a little margin. Express delivery. Telephone contact more than professional and very friendly. Answers given to open questions, thank you also to the support lady, whom we had online. The wedding rings are superb and despite their wavy shapes, very pleasant to wear, also thanks to the rounded edges that can be configured when ordering. We are very happy with the result and the size is good thanks to the size measurer provided by Glamira, although it was not so easy to take the correct measurement, but with patience... it works. The diamonds are small but look great. We strongly recommend the Glamira site because we are totally satisfied with it.... thank you again.”
“Rated 1 out of 5 stars
Delay Delay Cancel Not Refunded
Purchased a necklace for my wife £240 Order Number 729333326. Ordered 21st Nov, no sign of it except many excuses for its non delivery and continual delay. Around Dec10th I had heard enough and cancelled requesting a refund. They say they apparently have to wait for the item to arrive in the UK from Germany, what an awful customer service decision that is. Where it is in your internal logistics has nothing to do with my refund. Tying one to the other is like saying sunshine is dependent on walking the dog. Just refund my money.
For others viewing this - avoid avoid avoid. Customer Service is non existent. Before you respond with your text scripted response, appreciate you are already in contact with me!
I gave you the opportunity to refund me for in a timely manner after wasting my time but you chose not to.
Actions taken Retailer Dispute raised with bank.
Logged a complaint with Trading standards
Leaving negative feedback to on all Glamira review sites.
Next step - Small claims court if this does not convince you of my fortitude”
“Customer service with Glamira is horrible. They do not have a contact for the Orlando branch and will not give out any details to contact of any management. W returned a ring set they claim it was not received yet we have a signature from FedEx. A signature they claim no one at the location has that name yet the name was used for 20 deliveries as confirmed by FedEx.”
“Exceptional
Got my anniversary ring from Glamira. Very smooth and easy process with them from purchasing to making and shipping they gave updates. Happy and very pleased to gave my order as I’ve read hundreds of many happy costumer from them. Got my ring early then expected despite of the pandemic and it’s just exceptional I loved it so much, it’s sooo beautiful and stunning it’s perfect. Quality is beyond my expectations. Ring blow me away. Can’t wait to receive my husband’s ring as his comes later than mine. Overall very happy thank u all Glamira from costumer service which are awesome and to the craftsman thumbs up very well done”
“I am absolutely in love with this ring that I ordered for my partner. The quality is nice and it looks even prettier to the real eyes than in the picture. Also, the customer service support team was very helpful and responded almost immediately when i needed to contact them in regards to a small change in my order. The tiny cute little pendant that came as a free gift with the ring is sooo adorable! I would definitely recommend Glamira to people and gladly order more from them!”
“📢 Don’t trust them!! The worst services ever!!! They don’t give a thing on the client, they don’t care about your situations with their products!!!! There is no life guarantee!!!! My engagement ring is now broken in 2 pieces after less than 2 years from getting it. Glamira kept telling us that the ring was worn for 674 days (this was the number of days from the purchase but I got it after one month and also it was sent for a month to them because it was too big). We asked for an answer regarding the following thing: we sent it to you for resize, how can you prove that you didn’t do anything to its structure? The answer was: it was worn for 674 days. It was like we talked to a robot! Very disappointed and I definitely don’t recommend them!!”
“Amazing Gemstone Engagement Ring
My wife has been loving this engagement ring. She needed something that wasn’t going to irritate her fingers at work, she were gloves all day working in a lab. She picked out the Morganite gemstone awhile back and I worked with the Glamira website to find a perfect combination of gemstone/band. The gemstone came a little more champagne color than pink, the original shade she wanted, but it so perfect she wasn’t bothered.
Third ring purchase with Glamira and no complaints from us.”
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“Extremely disappointing service.
My wife and I got married the 8th of December 2021. Eleven months later the rings are completely deteriorated. Just take a look at the pictures below.
The white gold turned yellow, the yellow gold faded, the ice matte texture became smooth. The ring doesn't have any sort of colour contrast anymore between the two different type of golds and the two different textures that we originally designed. They are anonymous rings now. They look made of common metal now. Keep in mind that the rings have not been in contact with chemicals. Actually, from the beginning, we realised that they were quickly deteriorating so we have worn it with extra care.
We contacted Glamira but they said that they cannot do anything because we didn't buy the additional protection plan. So, even though we have the lifetime warranty they cannot do anything.
Long story short, stay away from this company or you might risk to get stuck with a very poor quality, but still expensive, piece of jewelry. Glamira will let you down.
We will have our rings inspected somewhere because jewelleries suppose to last 20+ years. Not 11 months.
Do yourself a favour and buy somewhere else.”
